Smoothie King — Restaurant in Memphis

Rating this a zero. I came into Smoothie King and tried to purchase a 32 oz Island Impact. They stated that they didn't have any change for a 20.00 dollar bill, and I would have to pay with a card. Then, when I asked to speak the manager to inquire as to why they didn't have any change in the cashiers drawer. He stated it had been slow day. I then asked him for the number for the corporate office. He then went into a cashiers drawer underneath the drive thru window and attempted to give me some change for the 20.00 dollar bill. But he stated that they didn't have any money. Make it make sense. Hours of operation are from 8am to 9pm. So they haven't made any...

I gave this location more than enough chances before I decided to do a review. This is the worst location in the surrounding area. It’s not the area because the Starbucks down the street has better service. The people at the window has poor customer service, maybe two out of ten times the service was better but there’s no greeting just them stating the price. I had several times the smoothie was too thin and one time when an older lady, maybe the manager, made the smoothie, I kept tasting ice bits. I hope they improve and ask the cashiers, to stop conversations in front of customers with the window open. Please improve because I love this...

Odered one of smoothie bowls just few min ago for the price i expect to see hold top of bowl. Empty hardly any fruit, I started to ask for refund on thing kept Mr was the older lady on late evening shift the night before they were very good this lady was. Oder an professional this young lady at window today customer service horrible u greet ya customer say hello I’m talking she talking to two other coworkers no only that I had to wait almost 20 min I was the only in line I look up there’s a hold line if I’m going 12$ it needs to be worth it. Need more training on customer service , an timing the...