So. I visit C&P Elvis Presley regularly. Nice atmosphere and good products. I go in and have a good communication with owners, workers and everything. I get lace fronts and one of the owners Chu told me while she was cutting my lace that she cuts good, but really don't like cutting the lace. The reason she told me this is bc the 2 times that she did cut my lace she rushed through it and i had to ask for her to go back and straighten it out.. (she didn't like it) so, this one time that i needed a lace cut she was busy and another worker(ik her name but can't spell it) was told to cut it. She did an Excellent job. Perfection on the first cut. From then on, i would say to Chu "you're fired from cutting my lace", she would laugh along w/her husband and we would go on. Well, hunty i got a lace the other night and was looking for the young lady(she was off) and i asked Chu could i come back tomorrow to have her cut my lace and she said yes, then i jokingly said to her, "yk you're fired from cutting my lace" and we laughed When i went in the next day, she wanted to reprimand me like I'm a child, telling me a customer asked her why did i say that(really) I told her we joke and now you're in your feelings. She was upset very upset... She asked me my age...lol she thought i was this young girl(i do look young) i told her I'm 55 & grown just as she is. She gonna say I'm 60(annnd) i told her let's just stop talking this is a no nonsense problem, just let me get my lace cut and me & my money want be back.. this location was just a convenience bc it's in the neighborhood, but i have transportation and I don't mind traveling to get great customer service... Me, my money & my jokes will be leaving, don't start joking if you're gonna get in your...
Ā Ā Ā Read moreThis is my favorite favorite beauty supply store! I donāt shop nowhere else but here! I can tell you that when they first open, I never went anywhere else! Why? Is because they are great people & great management. They keep the store fully stocked with new items, keep the store clean, and keep it well organized! They treat their customers with the highest respect ever! I love Chu Chu & Billy like they were my own family! When Chu Chu & Billy left for a short period of time.. I was really upset because I started seeing the store go downhill. The temporary managers that was in there was so rude & disrespectful & I couldnāt find none of the things I usually buy out the store. Iām very thankful that Chu Chu & Billy is back. The store is looking so good & stocked!!! I pray & hope they never leave us like...
Ā Ā Ā Read moreStore was clean and organized. Very good price for wigs on sale. However, owner is extremely rude. Don't know if I'll ever come back.
Was there with my daughter. An older Korean (?) lady asked if we needed help. Daughter said yes, but explained she was waiting on the girl at the register. (The real reason she didn't want her help was because she knows nothing about black hair care.)
The lady then got an attitude and said, "Well I'm the owner. You don't want my help? You want her to leave the register to help you?
I am the owner and I order everything here, but you don't want my help? Oh okay, I'll go to the register then. " She walked away angrily saying something in Korean (?). VERY RUDE.
I noticed many others have mentioned the "owner's" attitude. Sad she won't or can't adjust for her...
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