Player's Pub — Restaurant in Menomonee Falls

I would like the owner or manager to contact me about an issue from last night.

I was served my second drink and the taste was off. First sip I said out loud “hm this tastes weird”. Took another sip. Something was just off, idk, no biggie. So I ask the bartender (older male) “hey can you remake this drink, it just tastes off”. Not thinking much of it. But apparently to him it was a big deal stating that he made it the same way, it was a new bottle. Ok? I believe you made it the same way, however it tastes off and perhaps the first pour from a new bottle created that? Regardless, I’m paying for my drinks, I want to enjoy them, right? Wrong. He still charged me for both drinks and gave me attitude about it. I was kind of taken aback like he’d never had anyone ask to have a drink remade? It was weird. But what was weirder was that I got charged twice.

We come here often. Nicki is the bartender 99% of the time and she is wonderful. She was also there last night, not working. I brought the concern to her where she said yeah I would’ve just remade your drink, no problem, and not charged you.

I did not make a scene. I did not call him out for making a bad drink. I wasn’t belligerent. I didn’t get loud. All i said was my drink tasted off and asked if I could have a different vodka in case opening a new bottle of the other brand caused my dislike in the...

Female Bartender was way too intoxicated to properly charge my tab, let alone do her job. Got charged $54 for 4 shots. Had cash laying out for my mix drinks I ordered she must’ve thought she was worth a $20 tip. Female bartender was also walking around with no shoes and in socks. Her service made this place look...

I went to visit my cousin who recently move to the area from CA. I live in Arizona and researched bars in the area. This was rated high so I went. All I can say is that this place is awesome! Great environment, people were way cool and drink are excellent in price! Great job everyone! Can't...