Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Merced

Horrible experience. I initially ordered three pizzas. All of them are supposed to be their largest size which they told me was the family size. I said okay and began placing the order. One of the orders was to be gluten free and cheese-less as my neighbor has a severe Dairy and gluten allergy. When I came to pick up the order, I noticed that one of them is a completely different size. When I inquired a why, they told me then that their largest gluten is only a medium. So when I asked why was the order change, they said it wasn't. then when I asked to see the slip for the order, sure enough it was written down as a family size gluten-free, but nobody had the common sense to call When they changed my order without notifying me. Then I find upon arrival home that they still put cheese on it. This is completely unacceptable As you have one job when it comes to making pizzas and you did it wrong. Most of the employees here have only been here for a couple months at most and are horribly trained. I am also a member of the military that offers a 50% discount from corporate. It has been accepted here numerous times but for whatever reason the discount rate tends to change because nobody is familiar with policies and procedures because they've only been here for a while. I asked about it, the employee stated she had never heard about such a thing for as long as she's been working here and wouldn't honor it anymore. When I asked how long that had been, her reply was two and a half weeks she's been there. I don't expect any discount because of that and I am proud of my service. What bothered me was her attitude and disrespect for a regular customer that was inquiring. Skip here and go to the Bellevue location. This place doesn't deserve...

See my update to save money. Great food, let's me order my way without a fuss, friendly employees, and I never have to wait long even when there busy. They know how to make a great pizza.

Update: I recently discovered that if you order your pizza online not only is it convenient but it saves you money. When I got to the end of the order the final cost had been discounted by $5 off the family size pizza i had ordered. Plus I was able to customize my pizza at no extra cost for substituting any items. When I would order in the store I would have to pay a little extra to substitute the original sausage for the spicy sausage, and I online I was able to add extra toppings also at no extra cost. I thought maybe this was just a special they were running at that time so the next time I was in the mood for a pizza I ordered online again, and again had the same results. I would definitely recommend you order your...

If you like being yelled at for not wearing a mask, then come on in. Used to like Papa Murphy's but alas, the disrespect is real and unforgiving. I understand that emotions run high especially in this time were are living in, but when you are ungracious to the customers that keep your business thriving you are basically biting the hand that feeds you. Fortunately capitalism allows me to take my cash money and business elsewhere. There are plenty of make your own pizza at home kits, bake at home pizzas available at any grocery store, or pizza restaurants to choose from. I could even custom make and bake it at home myself as a family activity we can eat, albeit Papa Murphy's makes pizza slightly convenient. Moreover, pizza is considered an intermittent indulgence I could actually...