I put in a mobile order before I even left my house, drove to this Starbucks and was told that they were going to have to park me because “they have a 12 minute grace period for mobile orders” which is perfectly fine, but she was telling me this at the speaker while there were 4 cars in front of us, which means she had absolutely zero faith in her team and KNEW that it was going to take at least 20 minutes to get the order done because we sat behind the other cars for at least 10 minutes. I didn’t even leave the $5 tip at that point because at the VERY LEAST, you could TRY and do your best instead of giving up any idea of getting the drinks made in a timely manner. The app said 14 minutes to be ready but they needed an extra 12 minute grace period. I know the dress code sucks but you still work there right? It’s not a hard task to make...
Read moreMy view is based on the terrible hours not the service or food. How do you close at 9pm when all the other establishments around like The Habit, Panda Express, 7-11, Sprouts, Raley’s, Bao Bao, etc are open until at least 10pm? Not even the drive thru is kept open. The newly opened SB inside Raleys closes early too. So we have none open past 9pm on our side of town. The 24 hr location is too far out of the loop for most people and really just open to compete w the gas station and supply coffee to those traveling or on their way in & out of Merced. But for those whom live in the city….it is not so easily accessible unless you’re willing to drive to the outskirts of town. Starbucks should have another late night location more centered in town for the rest of us. Since the hospital is nearby, it would be...
Read moreI go to Starbucks around Central Valley to rate them. This one is terrible. From the handfuls of Starbucks I visit, I’m always able to order a coffee and get a side of cream when I’m at the window. I’ve been doing it for years. And after this one declined me I went to the Starbucks down the street and was able to get it. This one tried charging me 3.75 for a side of cream I was going to add to my coffee? Outrageous I know. Not going back, I’ll drive the extra mile to the next one available. They even tried telling me I couldn’t use their bathroom unless I was buying something and confirmed my order to make sure I wasn’t lying a while before this happened. I knew something rubbed me the wrong way then and this only...
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