The mochi donuts are amazing, they’re really good and fresh. The prices here are really high at almost $7 per drink and then add a donut or other edible item per person is you have a group of 4 people you’ll be spending about $100 for a snack. I love the place but you have to get workers who are not teenagers. And maybe 3 of them at the time, because they are slowwwwwwww. We were a group of 4 and ordered drinks and a donut each. We sat down with our donuts and no drinks in sight as the one girl at the register continued taking orders before getting to our drinks. By the time we finished our donuts we still had no drink. When she finally got our drinks right, she didn’t put in the oat milk requested and the person in my party got sick from the COW MILK she gave her. This is the second time they mess up our milk at this place because these teenage girls working there are lazy and careless. They get confused when taking the orders and overwhelmed. You need to have more workers and lower your prices a bit maybe. Also the Thai milk drink was not that great. You have to teach your workers to make the drinks because I don’t think they’re doing it right. I love this place but it needs improvement. Please get better workers who are...
Read moreOrdered some boba, ice cream, and mochi donuts for 5. The lady at the counter said she was new, but staff has got to have better time management than what went on. She made the drinks and got us the ice cream within ten minutes, and while we waited more people trickled in, about a orders. The entire time we were only waiting for our donuts left, and we kept asking her when she would get it ready. She ended up taking all 6 other orders and making them, by the time she finished 30 minutes had gone by and all the donuts we specifically wanted were gone. We did eventually get the donuts but it was not worth waiting for that time. Ice cream was good, but the taro boba tea I got did not taste so good. The tapioca balls tasked kind of like chemicals and taro flavor did not taste like taro at all. Mochi donuts were okay and good only if they made it fresh. I'd like to get the chance to speak to the Owner, I understand training new staff and being low staffed but this operation did not run functionally at all. Especially when you pay a high price for all these items and go there based on good...
Read moreWent in around noon 11/16/25 for a blue lagoon refresher, both workers were gossiping very loudly in the corner before one began to even move towards the register, still continuing to talk and not offering me any service. The TV menu displayed that the drink has both lychee, lychee jelly. I have worked at an boba shop before and I assumed this meant there would both be lychee syrup, lychee jelly and I wanted to substitute the syrup. When I tried asking for this the girl working the counter SNAPPED at me, very abruptly with a condescending tone "what do you mean". I read the menu to her and felt like I had to apologize for the misunderstanding. She replied very nonchalantly with "oh" and that it wasn't supposed to be like that and said I could add it to my drink. But that would be an extra charge. The drink and creme brûlée mochi donut were fine but the customer service was very strange and uncaring. Her tone used towards me was rude and made me feel like I was somehow doing something rude to her for trying to substitute...
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