So I've ordered from various locations in Nampa, Caldwell, and Boise. This one by the movie theater and Sonic has consistently made great pizza. In fact, there is a locations on Overland towards Five Mile that delivers to where I live and instead of this location I will order from this one instead and just go pick it up because their pizza is made that much better that I'd rather drive to pick it up. Plus, it's closer anyway, so the boundaries for their stores are wonky. The reason why I finally decided to write a review (I don't like to review a fast food place right away until I've ordered from them for a bit) is because last night they were SLAMMED!! I'm not exaggerating at all. I've never seen so many Domino's employees in the kitchen before. And despite how busy they were, both of my large pizzas with bacon were DELICIOUS!! I was very worried about how busy they were that their quality would go down, but to my surprise, it didn't. Which confirms my theory on driving to them instead. Every time I've ordered from here, the pizza has been good. So I will keep ordering from here and do carryout even if I am completely exhausted and want it delivered. To me, if I am going to spend my hard earned money,...
Read moreSometimes the crew is great... sometimes not so great. Sometimes we call and feel like valued customers, because they see our name and make sure they remember how we like things or need things like a clean cutter because we are allergic to pork... and other times, they don't bother to go the extra mile... We have ordered the same thing multiple times... This time we ordered 2 med 2 topping ea. We asked since one pizza will be without toppings, could they please add one more to the other? The person on the phones asked the manager who, without contemplating, quickly says "NO". The person on the phone relayed the message, though I had heard it. The manager, managing at this time has the authority to approve such things... If I were manager, and heard a loyal customer ask for such a simple request, I would have said yes... that would assure the clients happiness and return. It doesn't hurt to be kind when you have the power to be. Being kind can change a person's day for the better... even something this small. The point of this comment is to be kind to others when you can...even when they...
Read moreI ordered 2 carry out pizzas from 2295 E. Cinema Dr. on Father’s Day and after reviewing my bank statements earlier, I realized that the total that was taken from my account did not match what was on our receipt. We called and asked to talk to a manager and let them know the situation, and asked for a refund as we would not be giving them our business anymore. She agreed on refunding us, and that was the end of the first phone call. She then calls back minutes later, saying that she has found our receipt and says that she won’t refund us. She then TEXTED us a photo of the receipt showing the tip that was added and a SCRIBBLE as a signature. We continued to ask questions, but she got extremely rude and would interrupt us, and it ended with her hanging up on us. One of their employees added a tip to the receipt and forged the signature and we were given some of the WORST customer service I’ve ever experienced. I’m sure that this is not the first time this store has stolen from paying customers, and I’m sure it won’t...
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