I do Uber eats deliveries in the evening sometimes I arrived this evening to pick up an order for a customer and was told that it would be ready within about 5 minutes after the front double-checked with the cooks. Some other people walked in after I had been waiting approximately 5 minutes and ordered and then more people came in so I waited patiently while she took their orders. But then the people who came in after me and had just ordered got their food while I was still waiting for the delivery order. At this point it's been over 15 minutes. I asked them about it and the cook was kind of snotty while he was telling me that he was cooking it. I sent the customer a message letting her know that her order wasn't ready because they were prioritizing people walking in over her order. And then the order still wasn't ready so I canceled it due to excessive wait time and unable to get decent help from the staff. All together I waited over 20 minutes. And yes I know it was that long because I always set a timer if it's not ready because your delivery drivers aren't supposed to wait for food longer than 15 minutes max.
Regarding the owner's response my name will not show us the delivery driver because after waiting over 20 minutes and the cook being snotty and saying he was just starting to cook the customers food I canceled the order on my list for excessive wait time and unable to get help from the staff. I did message the customer first and let her know the bad service there was the reason for the delay if her delivery. What makes this even worse is that I was given the order while dropping off another one and it took me 13 minutes according to the map in the Uber app to get to the restaurant so add that to the 20 plus minutes I waited before leaving. This was at 5:36 p.m. according to my app showing that when I canceled as the driver and there was only one table of four people in the restaurant when I walked in. I know you don't own all the locations. I've been several happy teriyaki locations throughout the valley and have always had great service. Which is why I felt the need to leave a review because this was...
Read moreHappy Teriyaki has become my go-to spot, a place that never fails to impress. With each visit, I find myself indulging in the Chicken Teriyaki and Katsu Combo, a delightful duo of flavors that always hits the spot. Opting for double white rice and extra teriyaki sauce, I'm never disappointed – the balance of sweet and savory is perfect, and every bite is a celebration of simplicity done right.
For those craving something different, the Shrimp Tempura is a stellar choice. Crispy, golden perfection on the outside and succulent shrimp inside, it's a taste sensation that never fails to please.
What I truly appreciate about Happy Teriyaki, besides its mouthwatering offerings, is the emphasis on healthiness. In a world where fast food often compromises nutrition, this restaurant stands out. The fresh ingredients, balanced portions, and the option to customize your meal make it a guilt-free dining experience.
In summary, Happy Teriyaki is a haven for those who appreciate simplicity and consistency. The Chicken Teriyaki and Katsu Combo, along with the tempting Shrimp Tempura, showcase the restaurant's commitment to delicious, healthy fare. If you're looking for a place where you can indulge guilt-free and enjoy every bite, Happy Teriyaki is the perfect choice. It’s a place where satisfaction is always...
Read moreI was greeted as soon as I walked in the door! The dining room was clean, smallish and not crowded with tables. Best test of cleanliness is the restroom and it was well kept 😊 I ordered the chicken breast bowl with fried rice instead of steamed, understandable upcharge but I don't think it was mentioned when I ordered and steamed veggies and a diet coke (either bottled or fountain). The veggies come with the bowl but Jordyn gave me the option to leave them off. She was really friendly 😊 Reasonably priced meal. The food took a small amount of time to serve. I didn't know it is COOKED TO ORDER so it came out hot, fresh and really yummy 😋 the chicken was cooked well, good ratio on the well cooked veggies and the rice wasn't soggy or mushy. There was the perfect amount of sauce allowing me to mix it all up and not be dry and the sauce was tasty.. first time there, but...
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