Starbucks — Restaurant in Miami Lakes

What an experience I’ve had at the Starbucks so far. I went in this morning through the drive-through and ordered through the app Venti iced brown sugar, shake, and espresso with oat milk. I always ask for no ice because I don’t like it. A gentleman came to the window (I’m assuming is the supervisor or manager) And advise me that since I ordered my drink with no ice, the cup was going to Have a space. I’ve ordered this drink at many different Starbucks, many times and paid no mind to his comment. And behold, I legit got a tall drink in a Venti cup. Now I’m not the type of person to complain or request a refund, etc. but this made my blood boil. I did a U-turn and went back to the store and voiced my concern. Of course, they added more oat milk as I requested, and he added a scoop of ice to compensate for the space in the cup. Now looking at the picture, do you think this was fair to give this drink to a customer requesting a venti drink with no ice? To me this seemed nothing but ridiculous. Will definitely not be coming back to this particular Starbucks they officially...

I am a customer of this starbuck, I go often to study with a couple of friends and sometimes I sit outside because it gets cold inside, but the other day they kicked us out at it was not even 8:30pm and they close at 9:00pm of the barista came outside and starter picking up the chair she asked us to get up which I responded to her don't you close at 9pm she said yes but they started to pick up the chairs, it was not only me there were other customers there too. I go often to this starbuck and they walk around and they tell you we close in 10 but not kicked you out 30 min before.It was really disappointing. I guess I would have to find a different Starbucks, if you close at 9pm you get cut out half hour before. It was really rude.Also lately they take for ever to prepare an order, I have waited more than 30 min to get my coffee , sometimes I have to walk up and ask what's going on, and because of the terrible service they even end up preparing...

Friday, September 6th at 6:38pm:

Person taking orders through the drive thru was so extremely ignorant, I drove right past the cashier/pick order leaving my order behind. I definitely didn't want anything from a representative like her. This location should be closed. Employees have no interest in being there

Monday, Aug 12th at 12:20pm - Fou staffers on duty to include a Barista. The store is empty besides 3 customers which includes myself. Zero effort, zero sense of urgency or awareness, total lack of care and concern for the customer and the importance of them patronizing a failing business. Of the four staffers, not one greeted me or acknowledged my presence. Not one of them offered to take my order or ask me to please wait a moment. Not aggressive, just totally disengaged. Again, very disappointing considering that Starbucks is closing stores and struggling to make...