Charleys Cheesesteaks — Restaurant in Midland

Ordered a sandwich asking for only lettuce, tomato, and pickle only. Even handed the cashier a note stating how I wanted my sandwich. She rang it up correctly with no onions or bell peppers. The employees were too busy arguing with the Texas to go guy to see if my sandwich was made correctly. I got to the store and checked my sandwich full of onions and bell peppers. I return it so it can be made correctly and caught nothing but attitude from the get go. I showed them the note showing how I wanted the sandwich made and they said I should have specified no onions or peppers, which I did. This is the 3rd time I’ve gone and caught attitude for them messing my sandwich up. The cashier is the only one who seemed to care about fixing the sandwich. The others just stood around with stank eyes. This always happens with their Sunday crew. If I could give them...

To whom it may concern. I am not satisfied with the customer service provided with this establishment. I am a regular customer who can enjoy a great sandwich, but LATELY I’ve been getting nothing but attitude from the staff behind the register, addressing me like if I owe any of them anything. If you don’t like your job please go somewhere else. By the way where is the manager who usually makes my sandwiches?...I haven’t seen her lately. You guys need more people like her. That remembers your name aNd know how you like your food done. If you are reading this, please let me know if you’ll be coming around. I Won’t hesitate to take my...

Ordered online at 6:40pm for take out and was told my order would be ready at 7:05 pm. Checked the store and saw they didn’t close until 8. Got there to pick up my order around 7:10 and THEY WERE CLOSED! If you’re not going to stick to the closing time listed on your website, don’t say an order will be ready at a certain time and then try to say it’s completed when y’all are closed! Terrible terrible customer service, and I usually love ordering from y’all. If I could give 0...