Chili's Grill & Bar — Restaurant in Midland

As a Christian and a servant of God and an author for the Lord God Almighty, I do not endorse and recommend this place, as they are scammers.

After my family and I went there to celebrate our daughter's birthday and wedding anniversary, we were offered before our dinner came out, to have tortilla chips and salsa dip, by our waitress, without being informed beforehand that is not a complimentary course, and was charged for it on our card. While waiting a long wait for our food to come, we were offered once again by the server if we wanted more tortilla chips and salsa. Thank the Lord that we said no, or we would have been double charged.

Another issue that we had was when we ordered our desserts that they didn't have the ingredients after they had already charged the desserts on our card.

We requested our refund for the difference, and were told by the manager (we believe), that the original charge would be dropped off, after it was pending and that the new charge would go through, instead of the original charge. But instead, the original charge was posted in our account or went through the day after. They are not integral.

We believe that they will also charge the new charge as well, as it is over $100, and the manager gave us a receipt.

We are furious about the deception and subtlety of this restaurant.

Deceiving people is not of God, especially for your wicked evil benefit, so your company can prosper. For as it is written in 1 Timothy 6:10 "For the love of money is the root of all evil: which while some coveted after, they have erred from the faith and pierced themselves through with many sorrows."

If we do not receive our refund for the original charge, we will be disputing it, as we have both receipts, and the Lord is our witness of what happened.

The waitress was very subtle by not informing us ahead of time about the tortilla chips and salsa dip that it was not complimentary. Also, of them not having the desserts we wanted before we ordered them, and by pushing for us to do the survey afterward.

This survey was completed in the restaurant before we got home, and later noticed the charge on the receipt for the tortilla chips, when it was too late to change our minds about the service of this restaurant.

I knew that something was wrong when she was overly nice to us, which I did not feel comfortable with. For now, we know that she did it with the purpose or intention to deceive us and benefit her employer. This goes to show that you can't trust anyone, but only the Lord.

Please do not come here because they obviously are thieves and love money and do not care about their customers and who and how they step on to get it from.

But one thing is sure that what you do to others comes back to you later on, whether good or evil, as it is the law of God that no man can change, as it says in Galatians 6:7-8 "Be not deceived: for God is not mocked: for whatsoever a man soweth, that shall he also reap. For he that soweth to his flesh shall of the flesh reap corruption; but he that soweth to the Spirit shall of the Spirit reap life everlasting."

No company succeeds and will ever prosper out of taking advantage of others, and if they won't repent and change their ways before God, they will surely go out of business and jobs soon enough.

For the Lord hates sin and evil, and when you wrong anyone of His children, especially His Sainst, you wrong Him and have touched the apple of His eye, as He says in His Word. "And it is a fearful thing to fall into the hands of the Living God, as it is also written in Hebrews 10:31.

It seems that the majority of the people in the Permian Basin do not have customer etiquette and are extremely problematic. And if this area won't repent of their sins and get right with God before it's too late, the Lord will pour out His wrath upon it. It is just a matter of time.

For our sins finds us out, when we don't repent and turn from them, as it written in Numbers 32:23. "But if ye will not do so, behold, ye have sinned against the LORD: and be sure your sin will...

I went to this chili’s at 3:30pm on 11/17/2018 and the lady at the bar and the manager treated me soooooo bad that I started tearing up at home because no one has made me feel this bad ever. I went to the restaurant after a long day at work and I asked the bar lady to get me the menu, she did but she was too busy to take my order so someone else came and attended to me and I gave her my order. Shortly after that the same bartender brought my drink for me and I told her that I didn’t want ice so she changed it and I thanked her. A man sitting next to me told me that he wanted to pay for my food and I thanked him and he told the bartender to add my bill to his and she came back and printed the bills. After waiting for 20minutes or more, the bartender brought my food and I didn’t check it because a taxi was waiting for me outside so I thanked her and zoomed off, only for me to get home and realize that they didn’t put anything that I asked for, they only put two pieces of corn and a small steak, no mashed potatoe, no shrimp, no broccoli . I called the office and the bartender was so rude to the point that she told me that there’s nothing she can do about it after all I didn’t pay for my food(someone paid for it). It made me so sad because even if someone offered to pay for my food, it shouldn’t make you talk to me like that or treat me like you treated me by putting a sorry looking food for me. She hung up the call on me twice and I kept calling back because I needed to speak to the manager , then she finally agreed to give the phone to the manager and the manager asked what the problem was and I started explaining to him thinking he was gonna listen and apologize. He said I was repeating myself that I should tell him what exactly that happened so I said to myself,if I was repeating myself like this man said, he shouldn’t be asking me for the second time what happened coz I already told him. Then he told me that he wants my house address to send me a coupon and I asked him to repeat himself because I didn’t hear him the first time , the next thing he said was “OH I DONT HAVE TIME FOR THIS “ and I became so pissed. He started yelling on the phone and my voice increased so we stopped hearing each other, as soon as I told him I was recording our conversation and I’ll take it up, he stopped yelling . I felt like he should have treated me right even if some one paid for my food, it was my lucky day because I didn’t walk in there looking for who will pay for my food. Please I want you to find out who the manager and bartender that where on duty and act accordingly because their attitude towards me was...

This is the WORST Chili's I've EVER been to!! I've been to several Chili's, we always go when we want some drinks and eats...mainly because the service is typically great and drinks are good...WE HAD ANOTHER THING COMING AT THIS CHILI'S!!

We headed to Midland 2 weeks ago for MMA fights, as our friends/trainers were on the card. We got there a few hours early, and figured we'd skip the ammy fights and just go watch the pro's. We decided to head to Chili's, eat and drink for a few hours and kill some time. I ordered a blue moon (hard to screw up a beer) and my lady ordered a margarita on the rocks. The margarita was horrible, I'm pretty sure a monkey could mix a better drink. I figured oh well, just don't order mixed drinks and we'll be good....I've had bartenders before that just didn't make good drinks. Over time 3 younger guys sit down next to us and a little while later 2 older men sit down the way from us. Keep in mind, we've been here for an hour already and the bartender says "hey if you guys need something just say so"...ok, not once did he just smile and say can I get you guys anything? So, we flag him down and tell him our order since he never bothered to ask. I tell him my order twice before he puts it in (triple dipper-wings, burgers, and skins) and my lady gets a Classic Margherita Flatbread. Her's comes out without the Alfredo sauce and we are both thinking...how do you miss that? It's what makes it!! A few mins later he brings out mine and it's completely wrong. I told him my order again and he takes off to the back. He brings out another plate WRONG AGAIN and I say, man this is what I ordered FOR A FORTH TIME! He brings out the 3rd plate....GUESS WHAT? IT'S WRONG AGAIN!! So I told him my order 5 TIMES and HE NEVER GOT IT RIGHT! I was so annoyed when I saw the last plate he brought I told him to take it back and I wasn't paying for it...and I'd like to speak with the manager. Here's the best part...the 3 younger guys' orders were wrong...and to top that, the older mens' order was wrong as well!! The manager finally comes out nearly 30 minutes later and I told him the situation and how the bartender literally got everyone's order wrong that was sitting at the bar... he shows little concern and we left paying for our drinks...which after that he's lucky I paid at all. You'd think it was slammed packed or something...it wasn't even busy!

This is the biggest joke of a chain restaurant I've seen yet, do yourself a favor and save yourself from frustration, crappy food, drinks, and service...go...