Charlotte-Rose's Carolina BBQ Catering — Restaurant in Millcreek

My review is more like 3 and a half stars. We called on our way in to confirm they were open. An extremely friendly woman answered, probably the owner. We were excited to go here based on a recommendation from someone we know who loves bbq and has been here a few times.

Once we arrived a friendly teenager aged boy greeted us and was very nice. He took our order but had to ask the 2 kids in the back every question we asked, must be new, no problem.

We ordered a rib meal and a 3 meat meal. Waited a while for the food although we were the only table there at the time. No problem, we are more than happy to wait for food that is fresh and yummy. A second teenager brings the food to our table and says, oh you don’t have utensils and walks off. So my husband and I are sitting there thinking he went off to get us utensils. Finally we realized he wasn’t coming back. I finally got up and found utensils on the side, we didn’t realize you are supposed to get your own but nobody said that. No problem.

Food was mostly awesome. I loved the brisket, pulled pork and mashed potatoes. The meat portions are on the small side for the price, but maybe I’m just used to places over portioning. I loved the original bbq sauce. I asked the boys when we ordered which bbq was the sweetest and the recommended one that I tried but just tasted like mustard with some sugar in it. The original is the way to go. They only give you 2 small to go cups half full even if you stay, so if you don’t like one, be prepared to pay more. My husband thought the ribs were good, he likes how they came off the bone easy and the portion was really good. He thought the sweet potato casserole was good but not the best he’s ever had.

We did take some of the ribs home, when I went up to get more bbq cups and a takeout box, I had to wave down the 3 teenage boys in the back who were just standing around laughing, drinking drinks and listening to their AirPods you can see in their ears. Once I finally caught their attention one of the boys slowly came out and started ringing me up for bbq sauce. That’s the cheesiest part about this place, why would you charge for every little sauce. At least fill them up if you are going to charge. Most places have their sauce in bottles on the tables, so it’s not like everyone charges, this is just cheap. You probably pay more for all those little cups that have a drop of sauce in them than you are saving in sauce. The only thing I can think is there is a supply shortage of the sauce?

Never saw the friendly woman who answered the woman, too bad, she could have been the adult in the room, your teenagers need a little training in customer service and being proactive, especially when they see a need, like utensils.

I will definitely give this location...

Looked like and had the texture of my cats' food. The taste was okay but I really couldn't get over the sopping wet meat (pictured) and the texture of it, it was bad. The Mac n cheese was good not great, cornbread was great, but I don't go to a BBQ joint for the sides, although if they had fried okra I'd have to give three stars.

The texture had me so grossed out I made my BF pull into another place so I could eat something dry and crunchy to get the ick out of my mind.

I've never been to a restaurant that does the 'boil and broil' method, I didn't even know that was a thing until I read these reviews. My guess is that it's smoked but then they spray the meat with water to keep it from drying out as it sits, and they overdo the crap out of it.

To the combative owner who will inevitably be triggered by this review:

I've lived in Oklahoma, Texas, Mississippi. Been to every southern state except Kentucky and had BBQ in them all. If the food we were served is a blip and it usually doesn't taste like this, fine, but if this is the consistent quality of the food, your restaurant wouldn't last 6mos. This was bad. You can see from the photo it was bad. Grow up.

You saying you've run restaurants in the Carolinas doesn't say much. Was your food so bad you had to move to Utah and serve people in a state that aren't used to good bbq and don't know good bbq? Seems like it.

Symptoms of food poisoning develop as early as 6 hours. You're lying to save your butt, or you're just spreading ignorance. It's really convenient to say that food poisoning doesn't develop for a couple days so you can say it could be any food a person ate, not just yours. Take responsibility and,...

Sadly, this place falls in line with all the other mediocre to poor barbecue restaurants in the valley.

Where to start. Let's start with the brisket. If you're going to upcharge for a meat at least make sure the customer gets it the way they ask for it.

Chopped brisket gets soggy and over- cooked sitting in a large pan and not being cut fresh every time. Pleasedont say it is when i could see over your back counter wall and watch your cooks grab pre cut handfuls.

There was no evidence of a smoke ring, no burnt ends, and no outer skin where all the flavor is. I use cutting off the fat but if you cut off the deckle and wrap it with your brisket it will help keep it moist and maintain some of that smoke flavor that was not present.

According to the person working the counter, "We cut off the burnt ends and throw it away"

Sliced brisket with a smoke ring, some skin and maybe some burnt ends would be a nice addition instead of just chopping it all up.

Next, the sausage. Ok to be fair, the hot dog. What you call a sausage is by no means a sausage that is meant to be served on a plate of barbecue. And the serving size was not even close to a quarter pound. I'm guessing that's what it is supposed to be since that is a standard weight at the majority of BBQ restaurants.

Lastly, your pictures on your site don't even come close to what is served.

I'm sorry, with a good conscience I can not give this place a good review.

Sadly, even the honey butter for the cornbread was waxy looking. Cornbread was good. Only...