Domino's Pizza — Restaurant in Millsboro

I Ordered $40 worth of food at around 7:45pm last night, received an email that said it would be 60-90 minutes for it to arrive at my door. I checked the app again at 8:55 expecting it to be on its way soon and saw that it was being quality checked which would normally indicate it would be coming soon. I waited until 9:30 and checked again just to make sure and it was still waiting at the store saying it was being quality checked. I called the store to make sure there was no issue with my card or the delivery, I was met with an extremely rude and short toned woman who said my delivery was ready and waiting for a driver and would be leaving soon I thanked her, hung up and waited. It's now almost 10pm my order which has been waiting at the store for almost an hour for a driver is still there. I called the store back and was put on hold for 5 minutes, got through to the same rude woman and asked for the manager on duty. She became even more short said she was the manager what did I want I explained the situation and said I want a refund and for her to make this right for me by comping the food. We order from them frequently and have never had an experience this awful. She said she would cancel my order but wouldn't be sending the food. I explained I had waited two hours my family is starving its 10pm you need to make this right for me and she laughed and said she wouldn't be sending free food so I could pay or she could cancel it. I asked for her name and she laughed and hung up on me. I called back 5 times and she kept answering and putting me immediately on hold. This is the most childish rude behavior I have ever experienced in dealing with a customer service representative. I work in the same field and could never imagine treating a customer this way. I see from other reviews im not the only customer she's done this to recently. I called georgetown domino's explained what happened and they had food to my door in 30 minutes, they saved the day. I will be ordering from Georgetown in the future, appears the millsboro location needs some...

Will NOT ever order from this location ever again. I usually order about 3 to 4 times a month and am an excellent tipper. On March 4th I ordered a medium cheese pizza and alfredo pasta. I opened my pizza and was shocked to find a disgusting looking pizza that resembled vomit. It looked like it may have been dropped. I called the place up right after and Marisa answered the phone and offered to make another one. I said no after looking at that pizza, I was no longer hungry for pizza. She then stated she would have the manager call me when she comes in. I said ok thank you and hung up. I waited the rest of the day for that call. I called today to speak with who ever could help me. The general manager, (if that's what you want to call her) answered and said she knew nothing about the incident and "unfortunately" can't do anything about it because it's the next day. I won't ever waste my time or money at that dump. If they won't refund me, I will make sure I get my money back whether it's from corporate or calling my bank for a...

I placed an online order for the usual what I get a thin crust with pineapple light sauce where I went in the store 3 or 4 minutes after I placed the order and reiterated to the girl there and the guy who I guess was a manager please don't burn my pizza the stores up my way do it all the time where she stated oh no we take it out on time 10 minutes later when she took it out it was burnt the edges were black fried crispy I looked at it I said are you joking me I told you I asked you could you please not burn it and here it is burnt make me another pizza please and we can't do that I said you can make me another pizza and she said but that's the way they all come out I said well then take it out a minute or two early you can't be that stupid apparently she is because the manager said go ahead and make another Pizza it'll just come out that way to not burn it think twice before you order from...