I've been coming to this location for 5 years and normally it's great service and they make my drink the way I like it especially if I got it made wrong at another location I normally can count on this location to get it right. But today around 11:15 this morning the young girl with dark brown hair working seemed stressed and was confused about how to remake my mocha frappuccino for me. Then when she went to service me my drink she over filled the drink slung it on the counter and it was dripping so bad I had to ask for a larger cup to put it in and even then after tasting it she obviously did not make it the way I asked so the nice young guy step in to assist with clean up and making my drink taste somewhat better. Her customers service skills was rude for no reason just because she couldn't understand how to add extra mocha and raspberry to a mocha...
Read moreI get a iced cloud caramel machiatto every morning. I was at this location the day before and she made it right. Now today there was one girl working who obviously did not know what she was doing and made me a caramel machiatto and just dumped the cloud powder (egg whites) in my drink. I knew it was done wrong so i asked her to remake it. Instead of doing what starbucks is known for (if its not right let us know). She argued with us instead of remaking the drink. This is not a cloud. Hire people who actually know what theyre doing especially when its coffee you spend $7-8 on with my extra shots....
Read moreDoes not open until 8am. When it does open you will wait in line behind 5-10 people while one woman struggles to make the 20 drinks they somehow ordered. Then on top of all that when it's finally your turn your items will be sold out. But wait that's not all! Then the drink you order as a large will somehow have less liquid in in than a medium. Not to mention you paid $6 for 8 oz of coffee in a large cup... Oh and they can't heat items because idk I guess $100 microwaves in 2021...
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