Patronizing and Opinionated.. on the evening of 04/11/2025 when I stopped in this location…I found that employees of Jimmy John’s - hair pulled back but not tamed, acne face not covered, wearing the same gloves 🧤 while socializing with each other as when preparing orders.
My concern of wanting ingredients that were most likely to be less exposed to the elements ( EX. workers interacting, worker coming in off street walking past food station to get bags, food that sits out uncovered) was met with opinions, sideline commentary, facial expressions, fake smile from the order taker who was making ineffective statements like - “they go through the ingredients so much” and “we can go under the top meats that are exposed …”, yet meat station worker disregarded possibility to prep my order in the way that matters to me.
There should be no problems when customers’ care about themselves. CARE is to be automatic when providing service and/ or product to customers. WITHOUT CUSTOMERS THEY’D BE NO REVENUE.
So no protective covering over ingredients; sanitized covering to protect what people will digest (Covid isn’t gone.) and my concern of how clean my food is didn’t matter.
The Order Taker stated - “we go through so much (of ingredients), therefore there is revenue to maximize valuing the customers while minimizing risking the customers.
RECOMMENDATION If there are cameras on-site, review and assess the happenings, come to a truthful caring about the customer whether the customer is in the building or not (take out/ dine in/ delivery). MAKING THE RIGHT DIFFERENCES TO FORM OUR ALLEGIANCE WITH...
Read morei’m a vegetarian. I asked for the veggie. asked for no avocado sauce, extra mayo, and for it to not be prepared by someone who’s making meat sandwiches. the guy at the front told one of the sandwich makers not to let her coworker touch it. and she took it the wrong way. i intervened and said i’m a strict vegetarian, i can’t have any cross contamination. they then proceeded to get the order wrong. they call out my sandwich but with no cheese. i never asked for that. i’m not vegan. so i didn’t move, the worker makes eye contact and tells “your sandwich is ready 😒” i said i never asked for no cheese. she took the sandwich back with an attitude. while i watched them talk about me amongst themselves like i was a bother. they added cheese and i left, no “thank you have a nice day” or anything. I’m trying to eat my sandwich now, to discover they added the avocado sauce anyway and never even cut it. i’ve been here to this location a few times and i’ve never had a bad experience. but i will not be coming back here again since i was such...
Read moreWhichever neck-bearded man-child is making food here and immediately getting defensive and hanging up on customers when told he made it wrong needs therapy. I called to get it remade and was immediately told he didn’t believe me because he made it himself and hung up on me when I asked him to clarify himself. I get that it was busy like he said but don’t make your mistake my problem lmao. This ended up with dude screeching into the phone “you’re not getting your sandwich today” like what movie set is this man on lmao. Still haven’t gotten my refund.
Edit: this is the same store that adjusted their cc tip after I already have them a cash tip and I didn’t even say anything about that. Literally just wanted my right sandwich and I wanted the person on the other end of the phone to not talk down to me when I was telling him that he...
Read more