Shalom Puerto Rican Restaurant — Restaurant in Milwaukee

Soy de la isla y no tengo palabras bueno para éste negocio.

I was looking for a chinchorro and wanted wanted food de mi raíces.

Well for starters. We had alcapurrias... fantastic. For our entrees I had order Arroz con Habichuelas, pasteles, pincho and 8 more pinchos to go.

Well, I got my white rice for my habichuelas without the habichuelas. Thrown on there was two pasteles that were cold. They had no taste/no flavor. Had the pincho for the wife that cane 10 mins after my dish. The guy next to us has a party of 8 and is angry that they've been there 30 mins and only half the table got their food. 2 other people walk out without paying because they refused to pay for bad food. Then, I keep telling the waiter, "where's my habichuela?" He replies,"I don't make it so hold on, I'll check." 55 mins later still no habichuelas. I order 8 alcapurrias to go and they were almost burnt like and soft. 1.5 hours later I get my habichuela to go an 20 mins after I have it in a cup finally. When, I get home to eat said rice and beans. I HAD 3/4 BONE AND 1/4 BEANS.

OH THE PARCHA WAS THE BEST THING.

To management: Cook a whole takes food together before bringing it out instead of bringing one plate for a person at time for different tables. And to go backwards for a second. Perhaps prep the night before so that you are ready to hand a large crowd because the place has 12-15 tables and less than 5 tables were taken. If you are going to broadcast PR food, represent us with PR PRIDE and make that food with love so that we don't miss home. This was bad... La guaguitas de la calle estaban mucho mejor que este. Lastly, maybe re-evaluate your staff esp your kitchen employees. Clean attire, pants pulled up so that we can't see you butt cracks would be good. Orderliness and costumer satisfaction goes much further than pumping out food to get a couple bucks. Possibly never coming back.

Do...

It's very disappointing and very discouraging not only this restaurant but almost all Puerto Rican restaurants here in Milwaukee suffer of a couple of things and one of them is mismanagement well that's the main one and the other one is consistency quality and deliverance it's a shame because Puerto Rican food has great quality and great potential to be a good business has a lot of potential what is a shame that Puerto Ricans down here in Milwaukee do not take their business seriously and be more responsible and consistent with their business I went to this restaurant to ask for a pastel they said they were frozen why do I want to buy a frozen pastel like it doesn't make sense and every time I have came to this restaurant I'm always disappointed the lack of responsibility image management is crazy this is Shalom restaurant in Milwaukee Wisconsin and it's a shame because it's not the only Puerto Rican restaurant that is mismanaged down here in Milwaukee they should close them all down until they can finally open one that is professional consistent good product and can represent Puerto Rican food how it should and not misrepresented or disappointing like it is here in Milwaukee and especially at...

I do not enjoy having to write a negative review, specially on a Hispanic location, but they've earned it. First time it took forever to get our order 4 ppl on the table and place was empty. Second and last visit was yesterday in the afternoon. Asked first of all one of the orders was "sorullitos" and was served a "sorrullo" if it's an appetizer and it's "sorrullitos" I expect to get what I ordered. Second the appetizers got to my table (3 ppl) 30 minutes later from been ordered. 45 minutes later the food arrives with lettuce when we specified at the beginning that we wanted to change it one for rice -that was VERY cold and the other one for "platanos" so... the "Mofongo" was ordered to be with "masitas De pollo" and when I asked the waitress she responded that the lady in the back told her that's what it is. Apparently they don't know the difference of "masitas De pollo" & "pollo desmenusado" plus the soup was COLD who would eat that?! Then as it wasn't bad enough a black skin lady that works there started giving bad looks. Really?! Horrible experience. Never going back. Prefer to spend my money and...