I have enjoyed eating at Dominos Pizza for years. This all changed last night, when I went to the Dominos in Minden Louisiana. I was excited to try a new menu item, and in great spirits. When I pulled into the drive thru line, there was one car ahead of me. There was an African American employee waiting in the window. I pulled up, he did not greet me or ask the name on the order. I told him my name, and he looked at me with disgust and turned around to retrieve my food. When he came back to the window he told me my total, and I handed him my money. He didn't say anything about my change, and closed the drive thru window. I assumed he was going to get my change, so I waited. He then turned around in the window and looked at me, as if he was confused that I had not drove off. He opened the window back up and said "Yes" and I said "The Change." He then proceeded to tell me that the window closes automatically. I told the employee that I didn't know that. He had gold teeth, and was a darker skinned male approximately 30-40 years of age. When he did bring me my change, he was holding his cellphone up to his face. I told him that he was very rude. He simply stated ok "Have a good night." This is terrible customer service. I enjoy the meal options, but if I'm going to be treated with disrespect, I would rather eat at home. I will not be going back to this location if this employee is working. He is not a...
Read moreNo marinara in the Cheesy Marinara dip and parmesan bread twist. We order extra marinara sauce on are pizza that hardly had it. We always ordered the same thing and always tip them $10 cash. The ordered took so long so we really thought it'd be good this time and they been getting sloppy with the orders lately so it been a couple weeks since we last ordered. It wasn't even warm this time. Very disappointing, but their loss. I hope all the workers who were involved making the pizza and putting our order together are proud of themselves losing a loyal customer. And by loyal, we were spending at least $40 worth almost every single week if not the next at this location alone.. Shouldn't even have to complain. We gave them chances after chances. Thank god there's other locations we can just pick up on our way home from now on. We love Dominos, just not at this location. In this photo just all cheese and very oily. Very disgusting. Good...
Read moreThis is my second time ordering from Domino’s and both times have been disappointing. The first time I ordered, I got cinnamon breads and they sent me garlic breads with cinnamon icing instead. I called and a female manager was nice enough to have the correct order sent back out, so I gave them another chance.
Today, I ordered a pizza and a Dr Pepper. They brought the pizza but forgot the Dr Pepper. When I called, the same female manager said the driver had left it at the store and would bring it back. It’s now been over 40 minutes, and when I called again, she claimed the drink was already delivered — which it wasn’t. Now they won’t even answer the phone.
Really unprofessional and frustrating experience. I tried to be understanding the first time, but it’s clear this location has a serious issue with accuracy and...
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