Chipotle Mexican Grill — Restaurant in Minneapolis

It’s getting better, for some reason I went back, it was clean, I noticed new staff, and they were great. Pretty much reversed everything I had said before (below this) to me, that deserves 5 stars. They were rough, but someone came in and fixed this place. Will continue to eat here as long as it stays nice. Was really happy to see the improvements.

Worst service I’ve had at any business (was not busy at all), no one said a single word to us the whole time we ordered. Not even a “what would you like?” They just stared at us with dirty looks. Was the weirdest thing. They pretty much had to restock half of options, so we just stood there and waited for that as well. In all honesty we felt disrespected by them. It was disgusting in there, I would rather eat my food off of a McDonald’s PlayPlace slide than set my bowl on one of their tables. The trash cans were over flowing and outside where their patio is, there weren’t even trash cans. Just a pile of trash where there was supposed to be trash cans. The food was okay, but the lettuce was brown, in my opinion shouldn’t be that way.

This place is a disgrace for the entire franchise. Corporate...

Review for Chipotle at West Bde Maka Ska Date of Visit: April 16, 2025 | Time: Approximately 8:10 PM

I had a disappointing experience at this location. When I was asked which protein I wanted for my burrito, I informed the employee that I was only looking for a veggie option. Rather than acknowledging that, the employee became visibly agitated and insisted I needed to choose a protein or sofritas, even though I had clearly stated my preference.

What made the situation worse was that the employee then began discussing the interaction with a colleague — loudly and in front of other customers — making it seem as though I was the one at fault. Despite this unprofessional behavior, I remained polite, paid for my food, and asked the checkout person for the employee’s name. I have reason to believe I was given a false name, which only added to the overall disrespectful experience.

As a customer, I expect to be treated with basic respect and courtesy. This visit left me feeling uncomfortable and dismissed. I hope management takes this feedback seriously and...

If anybody says any different about this Chipotle they’re not telling the truth !!!! Understand that yes there are Hispanic people who can’t understand English but that doesn’t mean bash them or make them feel anything less than the same human beings they are !!!! We ALL bleed the same …. If there’s an issue ask for help from someone else cause there their to help … attitudes comes of course when working in a retail/restaurant of course people have bad days or may be frustrated by customers who come into a Chipotle line which aren’t always short but knowing your at CHIPOTLE not Burger King or McDonald's where you can saying give me a number 3 with a sprite simple your find this is CHIPOTLE freshly made food by those same exact people your trying to bash !!!! This is an amazing restaurant and I give them their props cause it’s not easy finding an amazing Chipotle good eats cause trust they all ARE NOT the same !!!! This Excelsior location is the BEST … great friendly people who...