Popeyes Louisiana Kitchen — Restaurant in Minneapolis

Okay, I'm a forgiving person, but I can't forgive this place. Three times I've been there.

Twice I have been there to order, and both times waited at the drive-through for full minutes without a person uttering a word to greet me, an oddity in the fast-food biz, the typical fast-food business model emphasizing speed at the expense of health/quality.

On my first adventure at this establishment I arrived later on in the evening and they were closing soon (but they were still open). Anyway, after 3.5 minutes and saying, "Hello?" twice (once at about the 3 minute mark and again at the 3.5 minute mark) without a single response I abandoned my quest for tasty chicken, backed out and left. Perhaps they had just closed a bit early? I don't know.

However, my second soiree into the realm of fried chicken and tasty biscuits in my neighbourhood I arrived in the middle of the day. When I arrived there was no line at the speaker and only one person at the window. The guardians of the chicken still kept me waiting for about 2 minutes before I hailed them with a simple, "Hello?" The response I received was a rather short, "Yeah? Just a minute." I said, "Okay, let me know when I can order." It was another full minute before I was given the okay. I was only ordering for myself, so that didn't take long. "One 3-piece tenders, spicy, and a biscuit. That'll be all." I was given my total and I drove around. I was on my way to work and this was my pre-work meal, so I didn't check anything except at a glance, simply grateful not to be detained longer so that I would arrive late to work, and everything seemed in order. It wasn't. I had 1 spicy tender and 2 mild. I go looking for my receipt? They didn't give me one. I barely had time to inhale my meal despite the inaccuracy, else I starve at some point during the next 8 hours.

Then, on my third visit, to complain about all of this? I was told they wouldn't do anything without a receipt... this only after again leaving me waiting long enough for a line to form that threatened to spill off their property and out onto busy Broadway.

Now, I understand that they can't just offer free food to correct the order of every chump claiming it, because otherwise word would spread to all the mooches and they'd all be there claiming screwed up orders without proof... but when I have three complaints and one of them is that they didn't give a person at the drive-through a receipt? (Honestly, I believe that at the drive-through it is courteous to get out of the way and that you shouldn't have to make sure you are given a receipt, it should be stuffed into the bag every time.) This response was just disheartening, the perfect icing on the...

When I have to repeat my order 3 and 4 and 5 times before they can get it correctly, and Go to the Fat that they do not understand english so they ask you to repeat the same thing those many time. Anyone who do not understand Take in order.

But this part was on me when I gotta repeat my order then wait the longest in mind to get my order and then you give me the wrong order but you have no problem taking my money and can't give me the correct order even after I have to repeat the order 3 and 4 and 5 times.

And then the boy that worked the registration after he take our money he don't understand what you're saying that's working the window so you have a lot of people who don't understand english and they've taken orders and working windows my God but you are stealing in our money,

We work hard for our money just like they do and so cause they don't speak english or understand your order or give you the wrong order at the window we have to pay for and when you pay and Chan to $20 for an order that's money that was worked for that you all took for us and gave us just anything and see my problem was I didn't look in the bag before I pull it off you all need to stop giving people just anything and stealing...

Absolutely the worst and I will not return again for this overpriced, poor quality food. I ordered the 1/4 lb popcorn shrimp combo with red beans and rice as my side. First, the popcorn shrimp was a joke. It was more like fried breading. There was no shrimp at all in a lot of the pieces. The pieces that had shrimp must have been those canned salad shrimp because they were basically nothing. I tried to show in the pictures the "popcorn shrimp" and then it being broken in half and there's nothing inside. Again, just fried breading! The red beans and rice was mostly rice with very little red beans. It was just enough to wet the rice. Then I was charged extra just to have 2 sauces with my meal! $12.95 down the drain! I threw most of the meal away. If I lived closer I would have returned it to the store. Being from Louisiana and knowing what a real Popeye's meal should look like didn't help my disappointment. This is just some gentrified knockoff. Don't...