Up Coffee — Restaurant in Minneapolis

It takes a few detours, twists and turns to get to this quaint little coffee shop but it's certainly worth the adventure. There were a few road closures that turned us around a few times but we have the Craft Notes Passport and have made the commitment to trying all the places, so turning around and finding something easier to get to wasn't an option.

I'm glad we journeyed on though, this coffee shop was a pleasant surprise. The drink menu was just big enough that you can find a classic version of a drink you're into without feeling overwhelmed with excessively sweet and pricey lattes. Prices were reasonable and they had a few different breakfast/pastry options for your snacking pleasure. I got the everything bagel with veggie cream cheese made in house. The cream cheese is served on the side so you can choose how much creamy goodness you want to load on. I was pleasantly surprised to see how many veggie chunks were in the cream cheese.

For drinks, I ordered a miel. It had just enough sweetness from the honey. My fiancé ordered the black salted caramel latte and it was fabulous. We were there a while and he had a splash or two left to finish before we headed out. He said he almost liked it better cooler so we may have to come back to try it iced.

I love that they're focused on sustainability and all brand are organic and fair-trade. Their beans are roasted on-site daily. This story is made super apparent in their decorations, with images of the villages they've positively impacted on the walls.

It's not the most instagrammable coffee shop in the cities which makes it a great place to go when you just want a good cup of coffee and a place to work or just meet up with a friend. There's no frills but it's not divey. Just a good classic coffee shop. There is a cute outdoor patio with colorful planters if you come when the weather's nice.

As far as the bathroom situation, it was just one stall so automatically gender-neutral there.

Overall a really cute place and I'm glad to see they haven't gotten carried away with the superficial pieces some other coffee shops have - though, don't get me wrong, I love a good rustic aesthetic with a totally...

Gosh, i wish it didn't have so many stars! That means my experience was so far from the norm.

We were looking for a new spot to try a coffee and had my mind on a pastry...So we went to UP Coffee...

Asked about one of the blended drinks, response : its like a milkshake

Asked about how the scone was. Told it was a scone

Asked how the other pastries were: told fine.

Asked for a Bee Coffee, starts bagging up a scone. When i tell him i dont want the scone he is upset/angry and says "c'mon you already said you wanted one"

Trying to keep my cool I told him i didn't want that, and I didn't say that. Honestly the only reason I didn't buy one of their pastries was the depth of rudeness he displayed.

I admitted i was tired to try to make the whole interaction seem a bit more comfortable and he condensed me with a snarky remarks.

We sat, I was honestly scared that he may have done something unprofessional to my coffee so i didn't touch the item. Thats how bad the simple interaction went. I finally gave in and had some. Seemed decent enough, yet the stress from that almost intolerable service experience still leaves my stomach upset.

When i left, the barista informed us we shouldn't bring our dishes to the counter for them, but go place it in the plastic dish bucket hidden under a counter. Unreal.

I've worked in the service industry my whole life.

It saddens me these two gentlemen working the counter consider themselves part of service industry. I left with such a bad taste in my mouth I was forced to write my first public review.

let us encourage them to be better at the what they do. Let us encourage people to take pride in their work. Let us encourage people to know what their job is - the service industry is about addressing needs, acting kind and patient, knowing how to fix a interaction that started unpleasant.

Baristas: non attentive, rude, reproachful, not agreeable,...

Update: I've returned to Up since they responded to my review and said the internet works now. However, I still had difficulty accessing UMN websites, as did the rest of my group. The employees mentioned their internet blocks the ability to access many websites because it deems them as security risks.

I’m bummed to be giving up a rating of only 3 stars because the staff are so friendly and the food is so good. However, if you are planning to study at up and need to use the internet I would suggest going to a different coffee shop, especially if you need to access any umn affiliated websites. In our group, none of us were able to get onto myu, canvas, or umn gmail websites. I then asked an employee if others have this issue and he said literally all the time people ask about why they can’t access university websites, he said they’ve tried all they could to try to fixture problem and were unable to. Additionally, I could get onto google and google something, but if I tried to open a web page from google I was unable to. On a different note, up has the friendliest service. This is great, unless you’re in a hurry because their friendliest and chattiness can lead to slow service. On a positive note though, up has awesome drinks, pastries, and sandwiches. I love their cookies & chaider. Additionally, they have ample seating and a big table in the back for groups. Plus easy parking, in their lot and on the street. I would highly recommend stopping at up for a take out situation or catching up with friends, but not for any studying or meetings that may require...