Audited Verified Review (AVR)
Brief History
Denny’s, founded in 1953 as Danny’s Donuts in Lakewood, CA, evolved into a national diner chain, renaming to Denny’s in 1961. Known for 24/7 service and diverse menus, it operates over 1,600 locations. The Minot, ND, Denny’s opened to serve locals and travelers, aligning with the chain’s focus on affordable, round-the-clock dining in a family-friendly setting.
NAICS Code
722511 (Full-Service Restaurants), reflecting its primary activity of providing sit-down dining with full table service, per U.S. Census Bureau standards.
Ownership
The Minot Denny’s is a franchise under Denny’s Corporation, headquartered in Spartanburg, SC. Franchisee details are not public, but local operators manage the location under corporate guidelines, a common model for Denny’s.
Management
Managed by a local franchisee team, with a general manager overseeing operations, staffing, and customer service. Denny’s Corporation provides training and marketing support. The Minot location uses one-on-one manager interviews and online skills assessments for hiring, per employee feedback.
Address Denny’s 3000 S Broadway Minot, ND 58701 Phone Number (701) 837-5646 Website www.dennys.com
Economic Impact
The Minot Denny’s contributes to the local economy through jobs, taxes, and consumer spending. Serving a city of ~48,000, it attracts residents and travelers, generating estimated annual sales of $1M–$2M, based on industry averages. Its 24/7 operation supports Minot’s hospitality sector, boosting local commerce.
Employment
Employs ~30–50 workers, including servers, cooks, and managers, based on typical Denny’s staffing. Most jobs are part-time, with flexibility for students and seasonal hires. The location supports entry-level employment, contributing to Minot’s job market.
Compliance
Adheres to federal, state, and ND regulations, including food safety, labor laws, and ADA accessibility. Corporate policies ensure compliance with wage and sanitation standards. No major violations are reported for Minot, indicating strong compliance.
Reputation
The Minot Denny’s has a mixed but generally positive reputation, with a 3.5/5 rating on TripAdvisor (#35 of 147 Minot restaurants). Reviews praise its all-day breakfast, omelets, and friendly staff, particularly server Lazar, but note occasional slow service and cleanliness issues during busy times.
Social Responsibility Participation & Involvement Score (SRPIS)
Using Broadview Analytics’ proprietary 1–10 scale (1=minimal, 10=exemplary), the SRPIS assesses sustainability, community, diversity, governance, and philanthropy. • Sustainability: Denny’s corporate efforts include energy-efficient equipment, but Minot-specific initiatives are not documented. (Basic) • Community: Supports local events via corporate programs like Denny’s Mobile Relief Diner, but Minot-specific engagement is limited. (Basic-Moderate) • Diversity: Denny’s promotes diversity corporately, with training to address bias, but local workforce data is unavailable. (Basic-Moderate) • Governance: Transparent franchise operations with no reported ethical issues. (Strong) • Philanthropy: Partners with No Kid Hungry, but local charitable efforts are not publicized. (Basic-Moderate) Data Gathering: Derived from Denny’s corporate reports, TripAdvisor reviews, and industry data. Limited Minot-specific CSR data restricts depth.
SRPIS Score: 4 (Basic) The Minot Denny’s relies on corporate-driven CSR with minimal local initiatives, showing basic engagement in sustainability, diversity, and philanthropy. Disclaimer The SRPIS is proprietary to Broadview Analytics. Unauthorized use is prohibited. All...
Read moreOur experience was absolutely amazing. Our server was Joseph S. Joseph made our whole experience so exceptional. He was kind, upbeat, positive, encouraging and over all absolutely amazing. The whole time there my children (13,11 and 9) and husband (40😆) kept talking about how kind and awesome he was and repeated those sentiments several times before we left. He made the whole ordering process a breeze. My children all have a hard time when ordering food at restaurants. But i think he may have helped change that last night. Instead of expecting them to know exactly what they wanted with their orders, he told them what their options were, which made the process so easy for them. They walked out with a pretty big confidence boost because he literally encouraged them to express their own autonomy in doing that. So, idk if he knows this but he helped 3 young kids feel much better about themselves and their independence. 🖤 i wish we had more cash on us to have left a bigger tip. However, I hope this review gets him the recognition he deserves. The world needs more ppl like Joseph S. 🥰 and the food was REALLY good to boot. But i know me and my family would happily go back just to be supportive of Joseph even if the food wasn't great. He was/is that...
Read moreNormally we love Denny's but today the service is absolutely horrible.
I came with my son and my mother. We waited forever to get our order taken. Once our order was placed we waited the better part of an hour to get our food. We ordered soup but never received it. The main food finally came and it was cold and my order was wrong. I ordered the red skinned mashed potatoes and I was given the red skinned roasted potatoes and the waitress argued with me and said I got what I ordered. After I corrected her and told her that it was stated on the menu as such she went to check and came back and said the mashed potatoes would be out soon. I waited approximately 10 minutes for the mashed potatoes and finally got something that was actually hot but sadly my chicken fried steak that was lukewarm at best when it arrived was ice cold by then. When I mentioned this the waitress offered to warm it up but frankly I didnt want microwaved food and i expect my food to be hot when it arrives. We didnt leave but I now wish I had after waiting so long for cold food and not getting my correct order.
We come here when we come to minot often but I am considering finding a new regular family restaurant...
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