Very pleased with this McDonald's in particular. I'm giving a one star because I know people read the critical reviews more often. I have a job that I often times come home later, so I'll swing by for a quick bite to eat once I'm off. When I went through the drive thru the other day, the girl at the window, who must've been on an important phone call or something because she didnt say a word to us or acknowledge us, was more than happy to ensure that we didnt receive our fries... it's almost like she knew I wasn't going to eat them. When I asked her where my fries were, she looked at me in disgust. I now recall that I forgot to remind the cashier that we would like the fries we ordered to be included in our meal. Silly me. Next, countless times I have gone through and not received our straws. It's awesome of them to try and save the planet by only giving straws out to every other order. Tonight, I went there and got their oh so delicious tenders. They went as far as using the tenders that got cooked roughly an hour prior, which I completely understand because they food costs money and theres no reason to cook more if we got some out already! America was built on capitalism and making as much money as possible. Making fresh food for your customers is simply a waste of money. 5 OUT OF 5 Seriously through there is one guy that is always at the first window in drivethru that is awesome. Very easy to talk to and is very friendly. I wish I caught his name but you should all take...
   Read moreVisited Minot for the week with my granddaughter. Stayed at a nearby hotel.
People, this is most definitely the best run McDonald's I have ever been to.
First of all, yes, the drive through lines were unusually long. We were on foot, so when we saw those long lines, we were worried about the wait inside.
Inside, instead of having to wait on a long que to order, there are kiosks to place your order instead. No long lines, wait at all.
After ordering, you take a number plaque and have a seat. The food is brought out to you by a staff member who, no matter what time of day or evening it was, always smiled and were very courteous. Oh, and the food was hot and made correctly.
Kudos to management and their team of hard working young people who impressed this old guy with their work ethic and...
   Read moreI live about an hour out of Minot, and I often travel there for shopping or appointments. This McDonald's is close to many places I shop at, so I tend to grab something quick to eat or drink there. In the last few months, their service has been subpar. Almost every time I go there, an item is forgotten and I don't notice until I'm halfway home, and it would be an hour out of my way to go back. I myself have worked in food service and I think they could do more to ensure their customers are getting what they pay for. The food is always mediocre quality as well, I've definitely had better at other locations. Overall, I'd try a different McDonald's in Minot if you're looking for a big mac, because unfortunately this location tends...
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