Chipotle Mexican Grill — Restaurant in Mission Viejo

I had an AMAZING experience at this particular chipotle location. When I came in I was just expecting regular old chipotle but boy was I wrong. The nice young man Jackson who was working provided excellent customer service, even going as far as helping me figure out how to use those darn tap to pay card reading systems! I wasn't sure what to get so I asked for his expertise to help me choose. Given that he works at chipotle he knew the best combinations of food to create the most delicious and affordable bowl I've ever had in my entire life. The food was absolutely delicious and truly satisfied my appetite after working hard in school for that morning. I made sure to leave him a tip and if management is reading this give that man a raise! Jackson is the type of hard worker that we need more...

The moment I got there to order my food, the lady that was serving me had a very dirty look on her face, almost as if I was her worst enemy. Then when I had greeted myself, she had an insanely rude attitude, but that’s besides the point. When I had asked for chicken, she didn’t even give me a full scoop. She had barely gave me any other stuff in my bowl. Horrible experience, hope to see them shut down in the...

Worst Chipotle ever. I only go here now bc if the fact I work at the mall. They always mess up my order the other day they didn't even close the salsa lid and spilled and got the whole bag dirty. My quesodilla wasn't even melted or warm. The girl with the pink hair is so rude. They need to be better. The cook tho does make really good food it's just the FOH that needs...