Hana Japanese and Chinese Cuisine — Restaurant in Missouri City

Fried veg roll mushy and bland inside, crispy outside. Veg side Noodles o.k. I've added garlic salt and it tasted great! Garlic egg plant bland, I added garlic salt, vegetable tempura bland, needed salt the dipping sauce for it helped but I have know idea why they don't season their vegetables?? The delivery i thought was outsourced because my food was left outside my gate on the ground in the rain. I want my tip back.

Someone called and apologized they didn't let me know about contact less delivery. But on the ground? Could've hung it on my gate.

I also received no plastic wear and was told "we do this all the time and nobody complains" Thats when she lost me. Pointing the finger at the customer as a complainer and not taking ownership for not asking if I needed plastic wear.

What she doesn't know is because of this new delivery trend and the downfall of the resteraunt industry im aware they are no longer giving tools to eat with. Thats why I stayed on the phone for an extra 3-5 min attempting to tell her to make sure I get some. I dont do dishes. I pay house keeping for that and they are off this week.

She does know I won't be ordering from them again, I dont like to work for my food and I dont like excuses. She basically canceled her apology when she told me I was the only 1 to complain so the 3 stars I was going to give before she called now gets 2....

I went to eat at Hana's on November 7, 2024 for a an early dinner, late lunch and ordered garlic chicken which had green veggies: green beans, broccoli. And the next day, I had the worse case of food poisoning. I went to work very ill, and tried to work regardless because I needed to show up, and ended up feeling as if I would go unconscious. To avoid me falling and hitting my head, I had to lay down on the floor at work under my desk. Good thing I had my phone in my hand and texted my boss. She arrived and saw me laying on the floor. Then I had a powerful feeling of needing to black out, or vomit. So I was barely able to get up and move to my trash can and I threw up in my trash can for maybe 5 minutes or more straight, with my boss patting my back. The nurse came to cart me away in a wheelchair, which I refused like a proud man, and walked out to my car where I was escorted to go home. I was super disappointed in getting sick at a place that offered me such a simple meal. My instincts told me that the place would not be good because of the bathroom. It was very nasty. I will definitely be reporting this place to the...

food is good for the price service is terrible though specially if you order to go. the guy making the sushi is very nice but the lady (might be his wife) who takes your order and serves you is terrible (weather its to go or for dine in, she's terribly rude.). I ordered to go three times and the lady never got my correct soup. I kept coming back because the guy said "we're the new kids on the block" so I thought, ok ill help out and give my business to them, well never again! I called every time my soup was wrong (to let them know) and by the third time I went in and I told the lady (that I had called three times complaining about my incorrect ordered) she did offer to give me the soups but I didn't want four soups (I was getting one with my order already) so I kindly asked if I could switch all four soups for a seaweed salad ( each soup $2.50 total $10, seaweed salad $5.50) she refused and insisted on giving me four soups. I simply said "no thank you", I didn't want to drink my entire lunch that day. i walked away and will never be back, there are many more Asian places to eat in this area, no need to put up with...