Kolache Factory — Restaurant in Missouri City

I've been to lots of Kolache Factory locations many many times and have always found them to be very lenient with accepting coupons. It never mattered if the coupon was for another Kolache Factory location, and they even accepted coupons that had expired without any problems. While it is perfectly understandable that 1 or all of the locations have become more strict with those policies and now only accept coupons that have not expired and that are for their specific location, is NOT acceptable for them to deny a coupon that was sent to a customer by THEIR website & made to be presented on a phone (vs printed...their coupons USED to say "click here to print your coupon" & "print coupon& present at your local KF location" but now they say "CLICK TO VIEW YOUR COUPON." It is unquestionably in a format that is made to be presented on a phone instead of printed! No we're on it doesn't mention printing the coupon, & in order to even print it, you would have to do a screenshot and print that. That being said, it is unacceptable for this location to not allow a customer to present this coupon on their phone for redemption, stating that they do not allow coupons to be presented on a phone. I could understand if one of their coupons that are meant to be printed was not allowed to to be redeemed by presenting it on a phone, but the coupon I had that was emailed to me by their website was most certainly made to be presented on a phone at this location. However, they would not allow me to use it. I will never ever return to this location! They need to seriously either reconsider their policy or have their corporate website change the format that the coupons are sent in back to the old way where they are made to be printed instead of...

I was craving a potato egg and cheese kolache this morning and I’m out way out of town, we stopped at this Kolache Factory. The kolaches I received were not just egg and potato, but had a salsa added to it - more ranchero. I tasted like it had zero cheese and I did not like the salsa. When I went back in to say I had ordered the plain potato egg and cheese - they first agreed this was ranchero, but after said no this is our potato egg and cheese. When I said this is not consistent with other Kolache Factories, the guy behind the counter just said sorry. Didn’t even try to fix the issue. I was VERY disappointed…all I wanted was a cheesy potato and egg Kolache that I’ve had at other KFs many times before! Oh and of course - they didn’t have any plain...

Kolache Factory offers a delightful taste of traditional and innovative kolaches in a welcoming bakery atmosphere. Known for their freshly baked pastries filled with a variety of sweet and savory ingredients, the menu provides options to satisfy different preferences and cravings. The kolaches are typically flavorful, with dough that's soft and perfectly baked. The bakery's ambiance is cozy and inviting, making it a great spot for breakfast, brunch, or a snack. Service is usually friendly and efficient, ensuring a pleasant experience. Whether you're in the mood for a classic sausage and cheese kolache or a sweet fruit-filled pastry, Kolache Factory delivers on quality and taste, making it a popular choice for...