Figaro's Pizza — Restaurant in Molalla

UPDATE 11/30: after this review they reached out and were then able to give me my money back. Updated to 3 stars for doing the right thing. Horrible customer service and very slow service. I have ordered several times on line at minimum of an hour ahead of the pick up time. Every time we have to wait at least 20 minutes for our order. The last order they forgot an item and i had minimal options but getting my money back was not one of them. I could make the 12 mile round trip drive to get the $8 salad or accept an in store credit to a place I will no longer go. If i want my money back i have to go through a lengthy process by calling corporate,all because I ordered online. Worst...

This is happened to me now twice and I thought I would give him a second chance because of the last time this happened. But when I make an order in hour before I am going to arrive at the store and I get told by someone that my order only ready within 20 to 30 minutes and I know I'm a ways away that that died and I still make the trip and I get there and when I ask them for and ETA they tell me that my order is just now being made an hour after I placed the order and then I have to wait there for another 20 minutes for it to be completed that is ridiculous that is poor customer service I don't know if I will ever return to...

**Editing my review one more time because they have really stepped up their customer service, food has been great, just tried the wings for the first time, they are amazing!!!

• Editing my review after they reached out to e, very much appreciated **

Ordered an extra large pizza to be delivered, ordered a half and half, THEY messed up the order, she even said when I called back that she put it in wrong, she said she'd get a correct one back out to us immediately but then called back to say they would only send a medium because they only messed up half the pizza, poor...