Cinnabon — Restaurant in Montclair

Update The young white male that works there is incredible. He has great customer service. He was very helpful and was even up selling the products which in hindsight made it even better because I did get a better offer. The customer service was above and beyond.

Unwarranted hostility From the employee as soon as I came up to the counter, she didn’t greet me and I ordered three classic rolls. As she was ringing me up I asked her would it have been cheaper to get the box of four and she dismissively said yeah, of course as if I were to know their pricing or what would’ve been beneficial for me to buy. She just handed me the receipt and quickly moved onto the next person. Sadly, this is the only location...

We waited in like for 30 minutes and when it was our turn to order we asked for a pack of minions. The male worker asked if we wanted them fresh or already made we said fresh. Then when he went to speak to another co worker she told him he can’t sell us a pack. I questioned why and she refused to give me an answer and said if I wanted to buy 6 I social for $45 I could if not then to not buy them. Idk if it was a racial thing or if she was just tired from her shift but she was rude, unfair and...

Went in with the intentention to get 3 classic cinnamon buns only on 5/1/21, however the staff were only offering 6 packs of the classics and 9 packs of the mini. Multiple customers ahead of me were told the same thing even though staff were noted pulling out fresh cinnamon buns from the ovens. Why we were all told that the only thing available were the largest packs is outrageous and upsetting. Seemed like a way to make more money off...