Montclair Place — Local services in Montclair

We went to The Canyons at Montclair for the first time to see Leonid & Friends. The only reason this is rated a 1 star is because the music was in fact great. But just about everything else was terrible.

We got to the venue at 6:30pm for an 8pm show. There were 2 lines to get into the venue. One very long line snaking around the corner and another about 10 person deep. No sign indicating what each line was for. Finally found someone to tell us that 1 line is for ticketed patrons while the other line is for Will Call. But...patrons with tickets for seats that don't require a dinner purchase were lining up along with those patrons who are required to purchase dinner. There was just 1 person processing the very long line of ticketed patrons and this same person is the one processing food orders.

We had Will Call so we lined up with the shorter queue. It took 50 minutes to get inside and finally be in #1 position. We waited another 10 minutes before we got helped. Once the girl confirmed we had Will Call, all she did really was to write up our dinner order. By the way, Will Call is simply a very small area of the bar manned by 2 overworked girls. From there we had to go to another line to pay for our dinner order. Drinks had to be ordered separately from the bar. After paying for our dinner order, it's off to....you guessed it...another line. This line is for someone to take us to our seats.

Getting into our seats was a joke. They packed the tables and seats so close together it was not possible to get in (or out) of our seats without causing our neighboring patrons to the left and to the right and behind to also move. It was so cramped that when the food finally came, the servers can only pass down our plates. It was not possible for them to individually serve us. So from the head of each table, food plates were passed from one guest to another until everyone got their food. We essentially served ourselves. For this "service", we got charged an 18% gratuity fee. And because it took so long to get through the Will Call line, our food order consequently was processed late as well and was not served until after the show already started (it started 20 minutes late because there were still folks lined up). So, we had no choice but to eat our main entre in the dark. But the unbelievably cramped "premium" seats take the cake. I cannot believe this arrangement is not a violation of multiple fire codes. We overheard another unhappy customer complain that the venue's capacity is 1,000 persons but that there were more than 1,300 there that evening. Well it felt like there were 1,300 there that evening and we know how they managed to...

So starting from a quick glance perspective, it’s fantastic, with nice renovations, and ‘unique’ stores. A further rundown of the place can be that it’s mostly like any other mall. Nice during the week, and a semi-crowded during the weekends. There are sometimes events that can be found around in the corner of the mall, but it tends to get crowded real quick, and there are always the yearly traditions they keep, such as the Santa with his big tree, and the Easter bunny and his ‘Easter garden’. The stores themselves are different, and each has their own way of dealing with stuff, so it wouldn’t be fair to judge the whole mall based on one or two stores there, even if they are one of the bigger ones. The place gives a nice feeling to it, even though one of my own complaints would be that there are just two bathrooms that aren’t connected to stores, which sucks if you are at the opposite end of the mall, since it’s kind of big. The security that sometimes pass by are normally undetected, and so are the cleaners, unless you’re really trying to find them, which is nice. Since I don’t work there myself, I can’t say that I know the place from head to toe, but I have been coming there for some time to know that the place is nice for new customers and pleasant for locals. During the time of this review, there is an AMC theatre being built, and I hope the thing itself is nice, since it will be done this year, and it looks to be worked on a lot during the time it’s being built. In summary, the place is nice, and that’s all I can say. The stores themselves are different, and I sincerely can’t judge the whole mall based off of one store. It’s a nice place to also go even if you don’t have money, because you can just watch people pass by, or find something interesting in one...

Montclair place , where Hot Topic began. While the one here is a shadow of it's former self, it is the home of the origin store. There is also a spencers, See's candy, GNC (golds gym across the street), spectrum store, among many others.

Formerly called Montclair plaza.

The movie theater is a nice edition and is often open when the mall is not ,from late hours. You can enter the AMC via esclator from south east side of the building.

Just beyond that moving west is the outer enterance of the barns and noble, so those there for special events outside of mall hours should head to the south parking lot facing the 10 freeway. Access to Macys is on the far west side.

Covid compliant. Roving staff is on top of keeping things from bathrooms (in food court) ,tables and seating santized. Securtiy is polite and watchful.

Accessablity wise there is an elevator is in the middle as well as escalator there as well as the far east and west sides of the mall. As well as the AMC and an escalator in JC pennies. Am uncertain of any other elevators. But the upper level can be accessed by wheelchairs. The upper level enterance level with Moreno street. The lower levels via the lower parking lots on all sides of bulding.

There is a large number of confortable seating from couches to rocking chairs for those who are want to rest or waiting others they came with that doing the shopping. Can even grab a boba tea or coffee in the meanwhile.

Mass transit footill transit 480/492 and Omnitrans 66 can drop you off on the north side on Moreno. Omnitrans will also contect on the west side monte vista the 88, 85 and to the east 84 will get as close as central and...