I was given a bad experience with the manager of the store presotea in Montclair I ordered a Vietnamese coffee which tasted watered down perhaps something expired I normally don’t like to do a complain so I approached respectfully and explained to the manager were I was given a response were I was to blame and instead of assessing the situation was basically told that is how Vietnamese coffee taste but manager offered to remake it in the same cup I was given were I tried it and again tasted not great at all manager instead of taking critism wanted to justify the coffee was made perfect. I was given a different drink I asked not coffee related and turned out really good barista lady was respectful and understanding of the situation manager of the shop lack of understanding iv never wrote a...
Read moreMy boyfriend lives in montclair and decided to treat me to boba because I love it. We ordered an Earl grey tea and a Thai pearl tea for me. When I got the drink it tasted like nothing and felt like I was just drinking milk. So I decided to go back in and ask for a different drink. I was met with a girl who refused to exchange my drink or give me a refund because according to her that's what I ordered and that's what I got even though the quality and taste of the drink was horrible. If you want cheap low quality boba come to Presotea. They will refuse to accommodate you as a...
Read moreI have been to this place multiple times and my order is always perfect. Today Julie took my order, She has nice customer service and is very attentive. The Brown Sugar Creme Brulee #8 is delicious! 😋 If you are looking for something refreshing, try their strawberry lemonade.
They have a sticky notes wall to entertain customers, which is very neat and nice. The store has seating available; it is very clean and inviting to enjoy your drinks...
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