Westside Pizza — Restaurant in Montesano

If I could give zero stars I would. I called and asked to pick up a pizza and cheese sticks. I specifically asked for toppings on top. The cheese sticks were just unseasoned bread sticks with barely a sprinkle of cheese. Not even covering the sticks. Also the toppings were not on top. When I called and talked to the lady. She said they can't guarantee they will make it the way I asked. Are you kidding? You can't make it the way I ask? Then wants me to bring it back. It takes me 30 minutes to get there. That's an hour of driving. That means I can't eat right now and need to bring it back another day in order for them to make it right. I have to go there again to get another order. That's 2 hours of driving and they can't guarantee my order will be right. I have to work in 2 hours or I would go back right now. Bad flavor (no flavor), incorrect order, wants me to drive 2 hours and still can't guarantee they will make it right. This is the worst experience I've had with a pizza place. I'd rather go to Shelton it Aberdeen for my next order. They just ripped me off. Don't go here. Spend a few more minutes going somewhere else. It's not worth...

the size and quality has steadily gone down. their prices have gone up and the quality has dropped, they offer delivery, yet the time frame keeps getter longer, they hire new people and the service just keeps getter worse. I recognize that to stay in business you have to make money, however if your service falls off and the quality of you product falls off, what do you have to stand on for your customers to come back to you time and time again? we ordered two pizza's and a salad, waited a hour and a half, then called in they said they have new employee's and wanted to take our order again, which would take up to 30 to40 min, to complete??? sorry Westside you lost a customer, we liked your pizza to begin with, however three or four disappointments is hard to recover from. also you never offered any recompense??? nothing off our next order or anything at all??? you have shown us that you simply don't care about...

I am not one to complain because I respect the essential food service workers and understand how hot it gets & how hard you work but when I get over charged for burnt crust on a $53 order! And then I was told they were too busy to help me and told to deal with it because it's the type of pizza crust!? This is a lie because I order the same a couple of days ago and it wasn't burnt or a certain crust they didn't want to deal with returning my hard working money this is not right! Your employees need retraining in dealing with the proper way of customer complaints. It's unfair that the few that worked today makes your company and the other...