Little Caesars Pizza — Restaurant in Montgomery

This establishment is operated by inexperienced individuals. The behavior exhibited is reminiscent of children. After waiting for 30 minutes for my order, it was ultimately incorrect. I was eager to try the new cheesesteak puffs. I placed my order, which already took 30 minutes to prepare. My ticket was timestamped at 7:30, and I departed at 8:10. They informed me that they were waiting on my puffs, yet when they finally arrived, they were pepperoni, which I do not consume. I had specifically ordered cheesesteak. Shortly after, a woman who arrived one minute after me mentioned that she received the wrong cheesesteak puffs. The young man at the register attempted to exchange our boxes, literally handing me the same box that the woman had taken to her car and had been sitting with for less than five minutes. When I requested a fresh box due to a visible fingerprint on the one he opened, he became irritated and instructed me to step aside. I ended up waiting an additional 10 minutes before having to request a refund. As a resident of Michigan, I am deeply disheartened by the experience at a place I frequent multiple times a week, especially when it involves such unprofessional behavior. We must strive for improvement. This situation is unacceptable. Waiting 40 minutes for a pizza allowed me enough time to go grocery shopping at Publix and return my food was still not done. Even a conversation would’ve been nice but to be compensated with attitude and a longer wait...

I come here often because it’s the closest thing to home (Detroit) where this pizza chain actually originates from. I’ve had some not so pleasurable experiences before but today was a little more frustrating than others. While I appreciate the young ladies with the pink hair, the braids and blonde hair, I did not appreciate the lady with the small bun demeanor about something that the business was getting wrong. I always come and get the pepperoni and sausage pizza with butter and Parmesan on the crust. The first time, my pizza crust was burnt with no butter or parm on the crust. We parked and my husband took it in. They brought the second one out to the car and this time it was butter and parm all over. I’m extremely picky about my food and add being pregnant to that, I just wanted my pizza done right especially if we are paying for it. I took it back inside and I can see the lady with the bun having a “I don’t care” attitude and demeanor and something was said about it not being right again. While I have worked in the restaurant industry for many years, I understand there are difficult situations and customers but a lot of things can be avoided if you listen and do your job with intent. Thankfully, they other young ladies ensured my pizza was right the third time and my baby and...

After waiting in line for almost 25 minutes I finally was able to order through drive thru staff did not greet me before ordering I should have known then not to place an order but I still placed an order which was ( slices-n-sticks ) I was told that’s NOT hot & ready to go so it would take 10 to 15 minutes which was fine then I was told by the cashier to pull up out of drive thru so I did I waited outside for 30 minutes so I eventually pulled back up to the drive thru and a lady who didn’t take my order came to the window with a pizza sat it down and walked away she came back 2 minutes later & tried to hand it to me & I asked her was it mine she said yes so I asked her why didn’t anyone bring the pizza out if they knew who I was & seen me out front why did they have me waiting on the pizza out front and another lady replied they don’t bring pizza out so I asked why did the guy who took my order have me pull out of line and wait and on top of that no one told me the pizza was ready staff didn’t care that they made me wait 30 minutes & was going to continue to make me wait if I didn’t pull back up very unprofessional staff and customer service...