I really don't like having to leave bad reviews for any restaurant, but I figure if they don't hear what they're doing wrong, they'll never have a chance to improve.
I ordered delivery of the lunch-priced orange chicken with fried rice, and a small hot & sour soup. It was only about 1:45pm so I thought it would be early enough in the day that the soup wouldn't have sat long enough to be thick and goopy (due to being continuously heated while containing cornstarch). I was completely wrong. When my order came I found the soup to be the consistency of half melted jelly. I can't eat it, and I'm fairly certain that no soup is supposed to be that thick. I don't even have any chicken broth to try to thin it with, and I hate having to do that anyway because it dilutes the flavor.
Furthermore, while writing this review and eating, I found several pieces of chicken at the bottom of the container that taste foul, and I'm not talking as in poultry. This might be the straw that breaks the camel's back for me. Panda Inn enjoys being surrounded by several neighborhoods, so they should have plenty of traffic. Unfortunately, I've seen them deteriorate over the last few years, and I doubt they'll be open much longer unless the quality of their food improves. Soup should not sit until it's practically solid. Make a fresh pot! Don't hide half spoiled pieces of food at the bottom of the pile and think they won't be noticed.
I can't believe I just spent $28 for a simple meal that I found I couldn't...
Read moreI used to come here at least 3 to 4 nights a week. 4real, I've loved this place for years until lately ..the last 3 times have been bad, to elaborate a few weeks back there was some black long human hair in my rice, i was grossed out and didn't eat after finding...but i love there food so i went back a few weeks later when the chicken was old, foul tasting, hard and stringy, so tough i couldn't chew and burnt black on vegetables, it tasted like it was old then reheated, also the rice was cold, not meaning not warm but Cold, like ice crystals wete in the rice...i stayed away for a week but then had went back and food was good, that was last week, tonight I had a craving and went back same thing rice is ice cold like it was in a freezer not fridge ..ice cold rice and again the chicken tastes old like past its date, i worked in food service for tears so im pretty aware of how stuff is supposed to be and what its like when bad and this is really bad i basically paid them to take out their trash because thats where it went...when the guy worked there the food was excellent but now that hes focused on his new restaurant the quality at panda inn has dropped..the lady there doesnt seem to care about what is sold to customers and its a true bummer because i loved this place and they are close...
Read moreActually minus 20 stars!!!
I was really looking forward to having Chinese food for lunch. I got back to my office and opened the bag and discovered that nasties food I've had in a long time. The spring rolls had some foul tasting and slimy filling. They didn't put any packets of duck sauce or soy sauce that would have -- maybe - helped with the flavor somewhat. The chicken dish had some nasty, gel-like chicken in place of real actual chicken. It was, by far, the most disgusting meal I've had in a very long time. $14 for something that was thrown out uneaten. I would not recommend this restaurant to anyone (if you can even call it that). Would not even feed this to my dogs. And, will most definitely never...
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