Subway — Restaurant in Montgomery

I went in today for an online order. I arrived after the timeframe advised online and my order was not ready. Not a big deal, I sit and wait on it as it was busy. After waiting, I am called to the front for my order. After picking up the bag, I noticed that the bag was hot which means my sandwich was more than likely toasted. I asked of it had been toasted and was advised that it was. The female worker there, made a big deal out of it because she didn’t want to remake it. Even though it was her fault as the recipient clearly didn’t read to toast it. She started mumbling under her breath, why would you sit there and watch me toast it as if she didn’t have the instructions while making the sandwich or as if I stood there and watched. She continued to say things so I asked if someone else could prepare my order. I was told no so I requested a refund. I was then told that they didn’t know how to refund and to callback at 2. I waited because it was close to 2p. The guy at the register all of a sudden said that he knew how to refund the order at this point but continued to place other customers ahead of me as if my issue was...

This is the WORST Subway in Montgomery! I stopped going several years ago because of the rude staff. Today, same staff, and just as rude as ever. The dark haired lady that does the fixings and the guy that runs the register are the worst! The guy that runs the register and puts the napkins in the bag, snatched my card and threw it on the counter because I tried to tap it on the card reader machine and yelled at me saying "I do that! You don't do that!" as if he was on a power trip or something. I stopped going several years back because of the unwarranted rudeness and today just put the nail...

I had received a coupon via text for 2 footlongs at $11.99 excluding the brisket. I selected to get a ham & cheese only for 1 and a philly fully loaded for my 2nd. I got down to pay and she wanted to charge me an extra 1.50! I knew I wasn’t paying extra (although she wanted me to pay more for the philly) so I asked her to replace the philly with a sandwich in which I could use my coupon. She told me either pay extra or get nothing. She trashed BOTH subs! I went to the Subway on Carter Hill and got my coupon honored. DONT GO TO SUBWAY IN...