Starbucks — Restaurant in Montvale

I usually don’t leave reviews but the staff here is deserving of one. The barista’s I encountered were extremely rude. I came in for a mobile order trying to get in and out as I was carrying a baby who was waking and getting agitated. When I received my item, there were not the add ins that usually come with the oatmeal. I politely asked the girl handling mobile orders (name began with an A I’m not sure exactly what her nametag said) for the add ins and she said yes I’ll get them. She proceeded to continue mobile orders, go start making other drinks and take orders. I asked another girl and she rudely said to go ask the register however I had already asked that girl because she was the one who was at mobile orders before. Usually when I ask at the mobile order area other Starbucks have no issues helping me. The third girl I asked finally helped me but you would expect that when you have a mobile order it is correct and if not, fixed quickly. My request was not difficult at all, I am always overly friendly but this experience made me extremely upset because so many were rude to me especially when I had a...

Located conveniently close to many businesses, this Starbucks offers the typical convenience one would expect from the brand. However, the experience leaves much to be desired. The coffee quality is often inconsistent, varying noticeably from visit to visit. This unpredictability can be frustrating, especially for those relying on their daily caffeine fix to kickstart their day.

The service, unfortunately, matches the coffee's inconsistency. Mediocre at best, it lacks the warmth and efficiency that Starbucks is known for. Baristas often seem disinterested, leading to longer wait times and a less than welcoming atmosphere.

Speaking of atmosphere, the overall ambiance is not particularly inviting. This might be attributed to the neighborhood in which it is situated. The environment feels “fake”, and it doesn’t encourage lingering or enjoying your...

I have come to this location many times. Each time the employees have such a nasty or rude demeanor. Also they definitely water down their refreshers. Never taste like it should. I ordered two drinks and asked for a tray to carry them and my additional pastries to my car. I asked the barista for a tray and was pointed to a corner shelf to get my own tray as she walked away from me .I would have much preferred customer service like other Starbucks where they put the drinks in the tray for you. Btw Starbucks it is not always obvious someone’s disabilities and the attitudes and demeanor of the staff need serious work at this location. I must say there were times I felt it was a racial bias towards me however based on the other reviews here it is clear they are horrible with customer service and...