Mazzio’s Pizza & Wings — Restaurant in Moore

Hadn't had Mazzios in several years, used to love it.. decided Sunday night we didn't want to cook and went ahead and ordered a pizza for delivery... Ordered a med. thin crust Sausage & onion.. Nothing special, not a crazy order that was it... total ended up being over $24. for ONE MED. PIZZA... Delivery driver was super nice it just happened to start raining hard about the time it was being delivered so I gave him some cash also for his trouble... Got the pizza inside gave a piece to my husband and the pizza had ZERO sauce on it.. It was not crunchy crust, more like soft and cheese plus the sausage. There was zero dipping sauce, pepper or packets of cheese.... for a 24. med pizza, to say the least we were not happy... Looks like we wont be eating Mazzio's anymore... Super disappointed...

The 12th and Broadway location refused to remake a damaged pizza order. The pizza was obviously tilted to the side shortly after baking so when I opened it all the toppings had slid off of the crust and smeared all over one side of the box. I called their call center and was told it was being remade and would be delivered shortly. Then I got a call back stating that they refused to remake it. They said I had only ordered pepperoni on half of it so that’s why it arrived the way it did. The call center manager told me they still refused to remake it even after she called and explained they had misinterpreted the problem. The call center manager gave me credit to place a new order but now I have to use a different location because I don’t feel safe ordering from 12th and Broadway...

First they said their fryer was not working so my husband couldn't have wings. Then the lettuce on the salad bar started wilting after I put dressing on it. The potato salad looked old. Then the pizza crust tasted old. The furniture is old and the decor is outdated. Also since my husband couldn't have wings he started looking for something else. While we were waiting the cashier looked very annoyed that she had to wait for him to make a decision. Then she coming by to ask if needed a box like she couldn't wait for us to leave. Then just before we left she was out in dining room yelling someone's name trying to deliver a pizza. I didn't feel very comfortable while I was there. Worst experience at a Mazzio's. Will not be back. Will continue to dine at either...