Boomarang Diner Moore — Restaurant in Moore

Me and my 3 kids came in. Our drink order was taken. My kids ordered shakes and the server seemed annoyed. After we ordered our food we waited for over 30 minutes. No silverware. Didn’t get my salad. Everyone around us got their food. Then we got our food. The pickles were undercooked. The CFS looked like scraps someone pulled out and fried. We sat for another 5 minutes before someone checked on us and still no silverware. I didn’t want to eat the chicken fried steak so I just asked her to take it. And I reminded her that she never brought any silverware even after we sat there for 30 minutes. She blamed it on being understaffed and while I understand because I’ve been a server and bartender and very high volume restaurants for 12+ years the world has been understaffed for 3 years and it would be easier to be understanding if I didn’t watch every table around us receive everything they asked for including silverware and salads. Even after I pointed that out she walked away and started to care of other guests leaving my kids again with no silverware and they started to eat with their fingers and she just gave me a dirty look from the register so I paid my ticket and even left a tip. It was by far the worst service I’ve ever received in a boomerang diner which really sucks because it’s my kid’s favorite restaurant. I understand that my appearance wasn’t normal as I’m covered in tattoos and piercings so they probably ignored me thinking they were willing to lose the tip but my children needed to eat and didn’t deserve to be discriminated because of how their mother looks. Especially considering I would have tipped more than 25% as I always do but judging a book by its cover and leaving CHILDREN to eat with their finger’s because they were ere either judgemental or incompetent isn’t...

I typically don’t do reviews but after what happened not only tonight but a few nights ago i can’t stay quiet about it. We waited 30minutes no big deal they were a little busy but when our waiter came to take our order my 8 year old wanted to order his own food and was taking a little longer ( working on communicating) and she seemed very irritated and rolled her eyes, still no big deal but the problem came when we waited another 30 minutes and got our food super cold not warm cold. we expressed our issue with it she asked my mom if she was serious and walked off rolling her eyes. I then walked go get her attention when we noticed the boys hamburgers had cheese ( they can’t have dairy ) so when i was walking up she made a comment about how she should have spit in our food and we are lucky it was cooked at all. I then got her attentions to let her know i heard what she had just said and she ran to the other side of the kitchen laughing then a cook came out and i explained politely that this hamburger was not suppose to have cheese and he said the ticket was not written like that i said we told her 4 times and she kept bringing back the same burger. I then explained my moms food came out very cold he explained that wasn’t his problem. I have gone here so much but i honestly can’t even fathom going back after the attitude and comment about spitting in our food. Just heads up to check your food and to really double check to...

My family and I came in today and wow! We won’t be back. Every table was dirty. We cleaned our own table to sit down and waitress brought over a rag and soaked the table and our menus so we had to wipe up again. She took our drink order and we ordered fried mushrooms and cheese fries..30 minutes later and still no food and our cups were empty. She was bringing everyone else’s food out that got there after us. I guess I was looking quite irritated at this point cause another waitress, Rachel, asked us if someone had taken our order yet and we said nope and she said i am so sorry I’ll get that. We ordered and she brought out the fried mushrooms and fries. Offered plenty of ranch and once again apologized. Another 30 minutes later and no burgers and after a hour still no refills. We had enough and got up to leave and rachel said oh I’ll go get your ticket out of the back. The “other” waitress tried to charge almost $40 for food we didn’t get. I said excuse me we didn’t get our food and looked at our table and scuffed like she was irritated with us. Rachel said oh you didn’t get your food! It’s back there I’ll go box it for you to take. Okay. So I paid, gave the tip to Rachel since she did all the work that our original waitress did not. Then the worse part!! Lmfao! Got home and Lordy my burger is half size! Suppose to be bacon ranch burger with all the fixings. 😜 but it won’t let me post picture! Don’t waste...