I came in around 8am yesterday morning to get 2 lattes, munchkins and 2 orange juices. I created a different slip on the kiosk for my orange juice (as i forgot to order them the first go round), paid and proceeded to the pick up side and waited. The lady asked did we grab our orange juice and I told her “no” and went over to grab them. Once our complete order was done we grabbed our items and left the store. While walking to the car we hear somebody yelling behind us so we turn around and it’s the older lady who was working the register.. she begins accusing us of not paying for the orange juice! I told her they were paid for on a separate receipt and she told me I was lying because she doesn’t see it on the slip. So I followed her back into the store and immediately told the lady to explain to her that we paid so she showed her our receipt and she apologized. Not only is this unacceptable, ITS EMBARRASSING. To have a whole crowd of people staring at me as if i’m a thief (over $5.31 orange juice!!), i’m disappointed in this location, before making an accusation over something so small please make sure you know your stuff! Chasing somebody damn near to their car over orange juice that was PAID...
Read moreEDIT 2: this place is back to being a mess. Avoid if at all possible.
EDIT: I had to update and upgrade my review after an excellent experience yesterday. I ordered a cold brew and a wake up wrap and both were made to perfection. Not only that but the kid who helped me, Ethan, was one of the kindest and hardest working Dunkin’ employees I’ve ever encountered. He was all alone in the store, took peoples orders, made their food and beverages. He got the job done quickly, efficiently and correctly. Ethan did a better job by himself than a whole crew of Dunkin’ staff! Give...
Read moreProfessional and delicious! I have used them for catering from time to time and the pricing is fair. As long as you give them advance notice, the manager is awesome. The staff is friendly so again time is the key here. Other than that, it's a simple task of making the order and picking it up! You can even email them or order online through the store website, so you have a receipt and everyone is "on the same page" sorta speak. The location is simple to find since it's off a main highway intersection too. Awesome crew, clean place, thanks again for...
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