This morning, I went to Country Harvest Restaurant in Moorpark with my service dog, Ruby. We’ve been regular customers, often visiting on weekends, and have never had an issue before. Normally, we sit outside when the weather is nice, but since it was cold today, we asked to be seated inside.
After being seated, my service dog lay quietly under the table, as she always does. A middle-aged Hispanic male server approached and demanded that I show a card proving my dog was a service animal. I explained that legitimate service dogs do not have or require any form of identification, and that fake IDs are often purchased online by people pretending to have service animals.
As I was explaining this, a young woman with dark hair and glasses came over. I don’t know what her position was or why she got involved, but she told me I had to sit outside. I informed her that this was discrimination and that I am legally allowed to sit inside with my service animal, just like any other customer. She insisted that I could not, saying they have had too many people falsely claim their pets as service animals.
I reminded them that this was illegal and that I have dined there many times without issue. To clarify the law, I even pulled up the ADA website, which clearly states that businesses cannot require ID for a service animal or force a disabled person to sit separately. The woman responded, “I don’t care.”
I asked to speak with a manager, but I was told there was no manager on staff and that one would be in tomorrow. By this point, I was very upset and shaken by how I was being treated. I finished part of my coffee, requested the owner’s contact information, and left. The owner, Chris, clearly has not educated himself or his staff on ADA laws and disability rights.
I ended up going to Serendipity Café and Bar in Moorpark, where I’ve dined many times and have always been treated with kindness and respect. Unlike Country Harvest, they have never harassed me about my service animal or denied me access.
It is unacceptable in 2025 for businesses to harass individuals with disabilities and their service animals. Owners need to educate themselves and their employees to ensure they are following the law and treating all...
Read moreI have been wanting to try this place since they opened and finally had a perfect opportunity/excuse to do so. My BFF was visiting from out of state and several of us headed to Country Harvest. It was pretty crowded for a Friday afternoon. We were THRILLED to see one of our favorite bus boys Tomas who had been at the Grinder for so so many years. He got our drinks, it felt like old times. Our server Maddie was so sweet we asked her what her favorites were. Two of my friends made their order with the intention of splitting it amongst themselves. They RAVED about the Pumpkin Pancakes with peaches. The Ouellette they had was perfectly prepared. On Maddies suggestion I had the Country Scramble and it was fantastic. Everyone loved their food and we all said we would eat there again. I went back today and took my spouse and I had Pancakes and he had the Eggs Benedict (which was one of the things Maddie had said was really good). My spouse is super picky. His plate was bare when he was done and he can not wait to go again. SO GLAD to finally have a great breakfast place...
Read moreWe decided to go to this place for our first time breakfast, After we had breakfast and we asked for our check, we paid cash to the waiter, he asked us if we want change, and we said not, keep the change, and we make our way out the restaurant, the lady at the register asked us right away if we paid the bill, and I told her yes, but she didn’t believe me, and she send someone else to the parking lot to ask me to paid my bill, again, so I went back to the restaurant to point at the waiter who received the money, he was pretty much saying that I paid over the app to the cashier, and I asked him where is the money I paid, and he pull the money from his packet, After everything I feel discriminated because I’m Hispanic they went after me at the exit, and asked me couple of times in front of everyone in the restaurant if I paid my bill, in front of everyone and in front of my whole family, and I would take this action as racism and...
Read more