McDonald's — Restaurant in Morehead

If I could give this place negative stars I would. I stopped to get breakfast after months of not going here because under the old management they could never get orders correct and then they sold out to another company and I thought that I would give it another try after the last year or a little longer staying away and it’s still the same screwed up place. They can’t get 3 items in a bag and get an order correct if their job depended on it. Yes I know I should have checked the bag before I pulled away but I was in a hurry so I didn’t and after getting home and getting my food out to eat of course half of my order was missing and the guy working the drive thru just looked lost when he handed it out to me. This place is pathetic and it will be the last time I ever get anything from this restaurant the one downtown is so much and at least they can’t get your order correct. I don’t get up early enough for breakfast hardly ever but they managed to ruin that for the day and to beat it all I called and they said I could drive several miles back if I wanted to pick up what they didn’t do or I had 7 days to pick it up well I ain’t in your area and won’t be back out in 7 days so you took my money for food I didn’t get so no food and no refund. That must be how you all have stayed in...

I never leave reviews. But this is absolutely ridiculous. I come here all the time. Last week it was almost daily or every other day. EVERY. SINGLE. TIME. I have to pull into a spot to wait for literally a cheeseburger and fries. And they will serve 10+ cars behind me. The only thing they serve is cheeseburgers and fries. How do they not have this ready? Well today I thought of placing a mobile order ahead of time to beat the line. Here I am waiting 27 minutes for literally cheeseburger and fries. The drive through line has already fully cleared out, that would have been faster. This McDonald’s is absolutely ridiculous. I am constantly late every due to them not being able to serve customers quickly. A mobile pickup should be ready when it’s supposed to be ready. I can not stand...

It was late, and we were on a road trip. Not many places opened late at night, so we decided to head through the drive-through at this McDonald's location. Placed our order and was asked to pull up. The wait was terrible. We didn't have a large order either. Normal chicken nugget, fries, and mcflurry meal. We had sat for a bit and then saw another driver pull up behind us. Saw that they had gotten their food quite quick, so I was hoping ours would be out soon. Took about another 5 min, and it arrived as ordered. That was a plus. The food was very hot. Meaning it was fresh. I'm happy about that. Would've liked a bit faster service, but it's always a plus when your orders are correct. May have been an off night, so I would give it another try if we were...