Both girls that worked there on 7/7/19 @ 3pm are so rude! Not only to me but to a family of 3 that was there celebrating a little girls birthday. These 2 girls have no customer service skills at all! We are a family of 6 spent $35 on ice cream sundaes ECT. After the first one,the girl that was helping us said will that be all. When I said no and ordered again she looked annoyed and frustrated . When we go and spend that much money on ice cream, I expect a smile, great customer service, to be greeted and them to say thank you. Especially if my kids and I said thank you! They just rang me is up and didn't say anything. If they are so unhappy at the job, go somewhere else! That is a business, you are getting paid to work and give good customer service . Not to look annoyed , like someone owes you something, and just be there to do your hours. That's not how stuff works. I will never go to that Baskin Robbins in the food for less doing center again! I would rather drive down the street and go to the one off of Frederick. Atleast they greet you when you walk in and look like they actually enjoy their job and SAY THANK YOU! hopefully their manager sees this and takes care of this issue. If you work serving/with customers then have great customer service skills, it makes a...
Read moreHope I have your name right: Jody, you seriously made my 2021 a good start. My last few years have been plagued by tragedy, so coming into 2021 - let's not go there. The little things in life matter. Like Ice Cream! 😁 🍦 Jody went above and beyond, and I greatly appreciated that. Customer Service was stellar - we chatted and my experience there was excellent. Thank you, I will not forget this visit!
The best customer service as usual. Love this place! 👍👍Thank you - you all are so nice. Putting up with my big orders. So sorry. We love...
Read moreDon't you just love ice cream on a hot day that's the perfect place to go they have all different types of dipped cones and plenty of flavors to choose from while visiting the location there was an older African-American male and he was talking to my husband he noticed that we have five kids and he said that we were excellent parents just by the way that we were speaking to our children he ended up leaving $40 to the cashier as a pay it forward and ended up paying for all of our ice cream I thought that was...
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