Carmina's Mexican Food — Restaurant in Moreno Valley

Ok, first, I took ONE look at the salsa they gave me and knew this place was gonna be fire... that said I cannot rave highly enough about the salsa specifically; heavy on the peppers in flavor, but combining sweet, smoky, and savory flavors in one, all in a way I have never had before. (It was just green, idk if they have others, I had a to go order and it was the only one in the bag). Just the tiniest bit spicy, so it's really all about honoring the flavors of the ingredients, which I really appreciated. I had the carnitas and pastor tacos. Both were excellent. The carnitas was soft and salty and tasted like pork, and the pastor was very smoky and savory and also just a tiny bit spicy. I wish I had gotten more of each. Both coupled very well with the sweetness from the peppers in the salsa. The craftspersonship in the food is 💯

The servers behind the counter were both very cheerful and friendly, which was nice; as far as a customer experience goes I really felt like my visit was appreciated and my joy was reciprocated.

I didn't dine in, so I can't comment on the atmosphere, but for what it's worth the art on the walls was pleasing to look at while I was waiting.

This place is awesome and I will be visiting again; need to at least try the lengua and chorizo. I will be updating my review...

The absolute most horrible customer service I have ever had. First we were told that there wasnt anymore menudo. Why would you advertise menudo but run out so early in the morning? After waiting 30 minutes for our food, they bring our plate over and said “Dont eat the beans, they are dry” she said “I am bringing you fresh beans.” So then why even serve them? Instead of just taking our plates back to give us fresh beans, she had us scrape the beans off of our plate. Although I wasnt able to scrape my beans off because I didnt even have a fork. I had to ask her for a fork.. All of a sudden they had menudo. They bring out a bowl of what seemed to be canned menudo. We asked for flour tortillas but got corn. We hadnt even completely finished our meal and some little old lady walks over to our table with a rag in her hand ready to clean the table. I think its rude to rush your customers out. Horrible horrible place. Im shocked they have been in business this long but still have not learned what good customer service is. They did seem like nice people though. Looks like its a mom and pops family owned. 3 generations...

I usually come here for the hard shell chicken tacos—they’re always my go-to and the only thing I’ve ever ordered. This past Friday on my lunch break, I noticed they had chicharron burritos on the menu, so I decided to try one. When I asked, I was told—very rudely—“we don’t have chicharron.”

I switched back to my usual tacos, but the drive-thru experience was just as disappointing. The person at the speaker was very dry and unwelcoming—no total given, just told me to drive around. At the window, I waited about 10 minutes without being greeted at all. I finally had to get their attention myself because I needed to get back to work.

The food itself has always been good, but the customer service was so poor this time that it overshadowed everything else. Unfortunately, I don’t think I’ll be...