Matsuri Japanese Restaurant — Restaurant in Moreno Valley

Today is probably the last day that I will be considering to eat at Masturi. My husband & I used to eat here at least twice every other month & we would always get all you can eat because the price was reasonable, they would try to implement new special menu items, the food was good, & also have nice presentation. However, over time... Masturi had become my least favorite sushi restaurant to eat simply because every time we would visit Masturi the servers have no knowledge about the food, servers, cooks, & managers would have a 15 minute conversation -- in the meantime, there are no drinks being refilled, orders are taking longer to be completed, & customers waiting on food & service. My husband & I would order 2 plates a piece & every time I order for my first round of all you can eat my plate would always come first, but they would always forget my second plate for every round... We fill in our orders on a sheet but the cooks & servers are not being accountable for the orders coming in & all the orders that should be coming out. It took 15 minutes for my second plate to come to the table after I finished my first plate & my husband finished both of his. We were the a only people in the restaurant during this time (3:00pm) a side from a gentleman that walked in & sat behind us after our first round was completed. Service only got worse after that... Again... cooks, managers, & servers talked for so long, when the second round came about my husband order 2 plates & I order a California hand roll... My husband's plates came while I patiently waited for my hand roll just to only receive food & a all you can eat menu that did not belong to me but sadly to the gentleman sitting behind who had been waiting just as long as me. Once I informed the server that the plate was not ours she didn't even realize the plate was at the wrong table. I still didn't get my hand roll & the gentleman was so upset he waited so long for his 4 roll order & that it went to wrong table. He got up & left without even touching his food... 10 mins go by... I still didn't get my roll... Servers weren't aware that another plate was still missing & at that moment I was ready to go. Sushi is too costly to not get good service or your...

I went in today with friend's recommendation for this place. We got three all you can eats but ordered some ramen separately from the ayce as well. One thing that stood out to me from other ayce is the freshness of fish. I know some people claim that some fish are "fishy" when they eat "fish," which hardly made sense to me but no one can claim such thing here. I tried almost every fish with their ayce and all fish were very fresh. With the ramen, I honestly have to say it is sooooo worth getting because it was so delicious! I have never had better ramen anywhere else. I don't know what made it so good and I thought it was enough to think that their sushi restaurant was a ramen place. Im not sure if they specialize in ramen but ramen is definitely a must try even if you are not getting ayce. I highly recommend getting the ramen one day if you're hungry but not hungry enough for ayce. My friend asked one of the servers why there are so many new servers she hasn't seen before and the server said the owner had hired a lot new servers. I think it explains why the service today was friendly despite what the reviews here claim. How quickly you get the food depends on how busy it is so we didn't mind waiting. The service is friendly can be slow sometimes but we agreed that it is worth waiting because quality is fantastic for ayce and the price is very reasonable. Oh one last thing we went in right before dinner time so the servers were getting ready for dinner like closing the blinds, dimming the lights a little bit, it seemed like it would make nice moody restaurant for couples at night time. I recommend because interior is beautiful. Highly...

The food was yummy and delicious! We had three people ordering the AYCE... This was my first time there and it was a lot of fun sharing sushi & celebrating our son's birthday.

I'd give it five stars if the service had not been so dismissive of our request to explain what each of the plates our server delivered, were. In our case some wanted spicy while others did not. She took the orders and when returning placed several rolls onto table as if in a speed race and left us to figure out which was which. Also allergies were in play so it've been nice to know which each of the speciality rolls were named aloud by her in order to differenciate the spicy from the not spicy. She also forgot several appetizers like edamame and never brought ginger or wasabe. We had to ask her to tell us which of the rolls were which and she couldn't.

That said, I'll definately be back because it's local and close to home. Also the sushi is awesome!

The up side on the service was we didn't give 20% tip to the the server. We did however give a large tip as we were leaving... to the sushi chefs.

Yummy sushi, lots of variety and a big high five for...