Jack in the Box — Restaurant in Morgan Hill

Its fast food what can you really expect? Customer service is very poor and management is terrible. So i ordered their new blt sandwhich for 4.99 but they asked me do you want small medium or large. I said med so im thinking that it would come with med fries but it came with small. I didnt realize that it was small until i ordered it the next day with a small fries instead of medium. I showed the person the receipt of my previous order and completely ignored the issue so i let it go.

I came and ordered the same order but with bottled water. I drove off and thought that i had everything but i didnt. They didnt give me my bottled water. So the next day i ordered again and had told them i forgot my water and the person who gave me my order the day b4 had acknowledge that they 4got to give it to me. When i ask for the water they said they couldnt give it to me. I come for the sandwhich. But staff is terrible. Bathroom is never cleaned....

I wish there was a zero stars. I left for a late night snack and went here since McDonald's was closed. It said they close at 2AM on Sundays. I got in the drive thru at ~1:15AM so it wasn't even a last minute 2 mins before closing thing. I got up to the menu and the only thing the lady said was "we are closed" I said they closed at 2AM and it's 1AM you guys should be open. She just said they were closed again with no real explanation. Don't come here for any reason while it's late at night. They might not be open even though they said they were.

TL;DR: Got there for a late night snack, they said they were closed even though it was ~an hour before it was actually...

Maybe it was because we stopped in after midnight. The service was prompt, but a simple order of two 2 number 3's got turned into 5 number 1's. I get to the window to pay and hear a total of 65.00 or something over the 25.00 it should have been.

Asking a simple question of clarity for the order, and I get attitude.

Something along the lines of " I already made them soooo you have to buy them."

I tried to straighten it out calmly but it wasn't going to happen.

I just told him to have a good night and drove off. I know he didn't make them all, he was just being difficult.

I hardly ever go through that town that...