Panda Express — Restaurant in Morgan Hill

Don't get me wrong, food is good, just about as good as any other PE we've been to; however, their customer service and store cleanliness needs improvement.

I understand how popular menu items sell fast and the time it takes to prep the next batch, but when there is a line to the door and you are low on items, common sense would tell you (the server) that the cook should be informed to make more before running completely out. This person should not wait until they serve the last of the items and then tell the cook they are out when a customer requests said items. Also, their portion size is not at all the same as all other PE franchises. They serve two scoops of rice/chow main on your plate, and only one scoop of the entree items regardless if items fall off the spoon (most stores serve about two scoops).

The men's bathroom was out of order (apparently it's been out for a while), and I understand that people need to use the facilities, but men were walking in the women's restroom and it was awkward to say the least when coming out of a stall. When I brought it up, the girl just shrugged her shoulders.

First and last time I will use this particular restaurant. I'll take any other PE or gas station as...

If this the last place in world to take out I’ll consider it! We love Panda Express but the Cochrane location just is a bad experience. Past 3 times we ordered online we had to wait 20-30 min after our pick up time! They don’t even realize there is an online order!! First time we let it go, second time we called customer service and they sent us a meal pass, third time again we were like ok it’s busy lunch time, things happen. This time was ridiculous!! Sent my daughter to pick up order and when she reached there they told her that the place is under renovation so they forwarded the order to Tenant branch!!! I was so upset! Shouldn’t they have called us to inform as soon as we placed the order? Our guests were coming at 12 and order pick up time was 11:30. I placed the order at 10:30 to give them ample notice!

She headed to Tenant station while I called them. 11:45 and our order was again not ready and the lady said they will get it together now! Called customer service and getting a full...

Hands down one of the best Panda I have visited & i wil for sure make the drive to hit this one - The manager helped me & I feel terrible I forgot his name , Maria also ! The place was fully stocked at dinner time , thr food was not old , stirring for hours - They places a hot shrimp in my sons meal to try & that will be on his next order - so many Panda’s are just gross , they don’t cook food after the hour before they close - the line looks unappetizing - this was such a great experience v CLEAN - love the enthusiasm “ would You like to sample anything you have not tried ?” What ? Sure I do ! The apple rolls are also great , a little pricey for what they...