This used to be my favorite, go-to place, but I think my previous visit will be my last for this specific location. I came in and ordered an oatmeal BOWL and peanut butter toast. The employee there told me that they were low on oatmeal, however, they could put it in a cup instead of a bowl and offer me a discount. Upon receiving the oatmeal and my receipt, I was charged for an açaí cup (which is the same price as an actual oatmeal bowl) and then received a 5% discount which resulted in a mere 75 cents off for about 1/4 of the actual oatmeal bowl size (I think that would deserve more than 75 cents off). After waiting 25 minutes, I still did not receive the peanut butter toast and when I went up to ask for a refund (because I am now waiting 25 minutes for a slice of bread with a spread of peanut butter), the employees realized they forgot about it while making other orders that came in after us. She was prompt to give me a refund, but now looking at my refund I wasn’t refunded properly. At that point, I wanted to leave because of the slow service, poor food, and poor attitude from one of the employees who seemed to not care to work there. I would really appreciate if I could be refunded for my entire order as the whole experience was extremely...
Read moreI have visited the Morristown location a few times and was disappointed on several occasions. I have waited a couple of months in between visits before returning with hope that things would get better but they don't. I went on Sunday and ordered a Red eye smoothie and a #1 juice. The #1 juice (Beet juice) taste more like lemon juice than anything else. The smoothie had big chunks of banana that I almost choked on. On my previous visit, I ordered a golden milk latte without coffee and received a regular latte. When I brought it up to the staff member she said they were out of turmeric, which is why she gave me a regular latte. On another occasion I ordered a salad that was supposed to have avocado but when I got home I realized it had no avocado. I called the store and was told it was not put in there because they ran out of avocado. What ever happened to communicating with the customer instead of being dishonest in hopes they don't notice. I could understand if mistakes happened every so often but at this point it has been every time I've gone. This is an indication of how the business is run. It's sad to see the lack of interest in customer service these days. Needless to say I will not be returning. A little advise: Always check your order...
Read moreordered online with door dash for my lunch at work today and received a beautiful soup, i loved it! still warm when it got to me in rockaway! great portion too! BUT my juice was set to expire today. i’d really prefer fresh juice and it’s not the best for me to drink something basically expired. idk when it was packaged and it doesn’t say when it was. bacteria can grow a lot in stagnant juices. and my juice is separating way more than normal (although it could depend on the kind of juicer too! some make juices separate more than others)… i juice and preserve mine all the time. even online ordering, i should still be getting fresh, if not MOSTLY fresh juice. i hope it was made yesterday or something. i wish it had when it was made so i didn’t feel nervous about it! then i’d just ignore the separation and everything. still a tasty juice! always had the best juice from here. i’d...
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