Monical's Pizza — Restaurant in Morton

I made a reservation at Monica's, and overall, the experience was decent. While I understand that it was a busy Friday night, I was still a bit disappointed with the wait time and the level of service. It was clear that the staff had a lot to handle, but I felt that the service could have been a bit more attentive and polite. It's completely understandable that things get hectic on a busy night, but a little more friendliness would have made a big difference.

On a positive note, the food was quite good. The pizza was flavorful, though the edges were a bit blackened, which made it slightly less appealing visually, but the taste was still delicious. The other dishes we ordered were also tasty and satisfying, and you could tell that the ingredients were fresh.

The atmosphere of the restaurant was nice, with a cozy and welcoming vibe. The cleanliness of the space was impressive, and the overall setup was well-organized. We had someone in our party who uses a wheelchair, and I really appreciated that the restaurant had clear, easy access for her. It made the experience much more comfortable and enjoyable for everyone.

While there were a few areas that could have been improved, the positives – like the food quality, atmosphere, and accessibility – made for a good evening overall. I’d consider going back, though I’d hope for a smoother service...

We went to Monical's tonight and, for our first time ever, walked out before service. When they sat us we waited over 20 minutes and never had anyone come take even our drink order. A fellow customer was having the same experience, went over to ask what was going on, to which her waitress replied loudly in the back "I just LOVE when customers give me attitude for no reason." Not really sure what was going on to cause such poor service, wasn't busy at all in the dining room and they probably had a dozen people in the back for takeout orders. Either way, we decided our business would be best...

I ordered 2 larges the same way. I was there in 17 minutes she said 20-25. I got home and asked my family around if pizza tasted good. One said no taste like cardboard and I said I noticed. Of course i grabbed the wrong one bc i opened the 2nd one and it looked better and tasted better than the other one. We pretty much had the other one gone. I got one fresh and the other one sitting out like someone canceled their order. Not the 1st time and my bf loves their pizza and live down the road and coupons or I wouldn't eat there 2 times a month if not more....