Hibachi Jr. — Restaurant in Mount Juliet

I went to Hibachi Jr. around dinner time on Saturday to get lunch for the following day. When I heated up the food on Sunday, the filet had a bad taste to it. When I called to let them know that the beef was bad, I was told they’d give me a refund if I had my receipt. I drove all the way there with my receipt only to then be told that they wouldn’t give me a refund and that I should’ve called on Saturday. I explained that I didn’t eat it on Saturday and that I couldn’t call on Sunday because they’re closed. The manager said sorry and repeated that I should’ve called on Saturday. At the end of the day, the beef was bad regardless of when I called to notify them and they should’ve given me the refund they initially said they’d give. Their food isn’t cheap and I paid too much for...

Though the food taste really yummy, it’s a ridiculous price to pay to only get four scallops that are slightly bigger than a quarter, as everything else is cheap food like rice and mixed veggies. When I called management about the fact that I only had 4 scallops for $15+, I received absolutely no satisfaction, just an attempt to justify the price.

Update: I emailed the corporate headquarters and they did offer to fix me another meal, I am assuming comped. They did state they were increasing scallops to 4.5 oz from 4 oz pre-cooked. I still feel that is pretty skimpy for the price, but at least it’s an effort. Due to their trying, I increased stars to three, minus 1 for skimpiness, -1 for having to reach out to corporate to get any kind of...

I am almost confused about all the positive reviews. It was by far the worst hibachi I have ever had. I am very conscious of the reviews I write, as they may have a negative influence on a local business. But, it was that bad. The vegetables were undercooked, steak was gummy and a weird consistency. Overall, for the price the food was disappointing and low quality. Just want great places to flourish, more food providers that take pride in food quality. It is our responsibility to hold businesses to quality standards and stop supporting businesses that sacrifice quality and exploit the...