Starbucks — Restaurant in Mount Laurel Township

Extremely Unprofessional and Rude Behavior.

I had a very upsetting experience at this Starbucks location. My friends and I ordered coffee/food and sitting at outside table, when it was close to the 9:00 PM closing time an employee (** don’t want to call out the name) abruptly closed the doors right in our faces without any courtesy or communication. When we politely asked if we could step inside just to throw away our trash in the bins, the employee responded with unnecessary aggression. Shockingly, she was prepared for an huge argument — completely uncalled for and downright disrespectful.

This kind of unprofessional and hostile behavior is unacceptable, especially from a brand known for customer service. We weren’t asking for anything unreasonable—just to be treated with basic decency. I hope Starbucks management addresses this incident...

I was there this morning. The man with the long brown ponytail was working the drive through. I got two coffees with the vanilla syrup. Neither of them had the syrup in them, though. Which I’m sure was an honest mistake. When I went inside and said this, a female barista gave me attitude, snatched the drinks from the counter and said she would remake them. With an attitude. Then she just placed them infront of me. I said thank you so much because I work in food service so I felt very bad having them remake it. But she slammed them on the counter and didn’t even say like “here you go” or anything. Quickly slammed them and walked away. Didn’t say you’re welcome either. Very disappointment because they are apparently trying to make their environment more friendly (writing on the cups etc). Definitely won’t come back to...

I am a Starbucks lover, literally get drinks 2-3 times a week. This place has made my drinks COMPLETELY wrong multiple times and it’s very frustrating. They always put lemonade instead of water in teas when you specifically pick no lemonade. Once they gave me a black coffee when I ordered black tea. The labels on the drinks are always right and they just slap it on the drink even when it’s wrong. Drinks are always remade but it’s such a waste of time to drive all the way back....