Wingstop — Restaurant in Mount Laurel Township

What an absolute disaster of an experience. I placed an online order at 12 PM, expecting to pick up my food 25 minutes later, only to arrive and find the store completely closed. No signs, no warnings—just locked doors and a bunch of employees staring at me like I was the problem. When I tried to get their attention, they flat-out ignored me.

After standing there like an idiot, someone finally let me in—with an attitude, of course. No apology, no explanation, just rude behavior from the start. Then, to top it all off, I was told I’d get a refund whenever the manager got back from Home Depot—seriously? It’s been who knows how long, and I’ve yet to receive a single call or update.

And let’s not forget the cherry on top: apparently, the fryers are already broken just a few days after opening, yet they’re still happily accepting online orders they have no intention of fulfilling. How is this even acceptable?

This was the final straw for me. I’ve had way too many problems with Wingstop in the past, but this level of incompetence and sheer disrespect seals the deal....

Went in with my bf after the gym, it was a wreck. Not very busy 3 employees one being a manager, nobody acknowledged us for like 10mins then finally took our order, we waited another about 10-15mins for that. Also it was raining that day and their ceiling was leaking next to the register and they didnt have a bucket or nothing they was just letting it drip on the counter. Very tacky just saying when i asked oh u just opened why the leak the man said its an old store.

Meanwhile the food the chicken (boneless) was alright not the best ive had, the sauce we got the Hawaiian it was delicious probably the best part of the meal to be honest, and the fries looked burnt and tasted like trash. Not to mention it all was cold like they used what they had instead of making any fresh. Very disappointed not really...

I wish I had something to review but I came here to say I’m thoroughly frustrated and disappointed by the lack of service and decorum from this establishment. I walked in at 8PM with another few people only to be blank stared down by 5 leaning employees, which none of them said anything to anyone. There was an angry young man who grabbed something from the register whilst ignoring the customer in front of him and stormed off to the back. If there was a situation in the building that needed to be addressed, the customers should still be greeted and asked for patience and not ignored as if we aren’t standing there. I straight up walked out after 5 minutes of being patiently ignored and maybe that was even too long. SMH. Please do better or get...