Dog and Duck — Restaurant in Mount Pleasant

• READ THIS ENTIRE REVIEW AS THE END IS THE MOST IMPORTANT PART! This way you can see how you will be treated in this poor excuse for a watering hole, even for a dive like this one!
• Service Animal ALERT!! * This unimpressive Local chain supports the practice of discrimination and the ridiculing of their patrons with disabilities! Me and a friend had a long day and decided to go to The D&G on Long point for a quick bite. I brought a small mat for my service animal to lay on as I would not let even my dog lay on the sticky, dirty, unwashed floors in this place. He is so well trained he ate raw meat from the same bowl with a wild cat. He calmly took his place and laid himself and his head down peacefully. Our Server "Kaitlyn", (AKA Veruca) came over after a few moments and immediately yelled at me to "get me and my dog out of there." the place was pretty crowded and she started out by causing a scene without ANY provocation. Many patrons were immediately stunned by her outburst. I calmly asked her to please not cause a scene, which was too late at that point. I politely informed her that my dog was a fully certified NSAR Service and Guide rated companion. She said “I don’t care; you need to go eat outside”. I again asked her to stop screaming and reminder her it was 40 degrees out and that it was illegal to make me sit outside in the cold just because I had a CERTIFIED Service Dog. She decided to yell even louder that “Bringing him in here was a DHEC violation”. I said you don’t seem to understand the law, can you please get a manager? Ms. Becerra then in her nasty, boisterous manner yelled “I AM THE MANGER!” I replied then please call your GM. She said “The only thing I’m going to call is the cops if you don’t get out of here!” I said, Are you kidding? She yelled “WATCH ME! As she stormed out onto the patio, phone in hand. Moments later 2 squad cars, lights blaring followed moments later by a third showed up. Ms. Congeniality went outside and began yelling at the police to drag me out of there. Some moments later the police came and got the exact story you just read from the adjoining table that was also mortified at this “Managers” discrimination, rudeness, screaming and clear violation of the law.

After pow-wowing outside again with Ms. Kaitlyn Becerra, the police came in and informed me that I was 100% correct and she could not remove me, my guest or my Service animal.

So is that it? NOPE! The best is yet to come! After the police left did she come over and APOLOGIZE? NOPER! Instead she went around to numerous tables continuing to ridicule me with patrons by lying about how unbelievably wrong she was.

The next day I went back there an low and behold! Not only the founder Rod Bradley was there but so was the GM Philip Consolo! I explained the events and asked for a formal apology for the actions of their employee and assurance that she would be properly trained and or fired. They ACTED like they were going to take some kind of action that day when their personally appointed, untrained and un-couth manager Kaitlyn “Verruca” Becerra was due to be in at 3:30 and they would call me right after they spoke to her. Well DAYS went by and I FINALLY got the GM Philip Consolo on the phone who told me Rod was handling the situation. Well he handled it by inviting her to a employee getaway!

Yes, you heard right, the Founder and the GM both support the illegal, immoral and un-couth actions of their untrained, embarrassment of a manager Kaitlyn “Verruca” Becerra!

**FIND SOMEWHERE ELSE FOR STICKY FLOORS AND UNDERWHELMING BASKET FOOD!

My FULLY CERTIFIED Service Companion! He is so gentle he will eat raw meat from the same bowl with a WILD CAT!

THE OWNERS SUPPORT THEIR STAFF PRACTICING DICRIMINATION THAT WAS EVEN VERIFIED...

Im baffled by my experience here truly. I had an awful time while dining here. The server, Bethany, took our drinks and order and was incredibly friendly and nice initially when we sat down at the table. Eventually another server comes by and brings our appetizers. By referencing texts and such, we waited about 16 minutes after our appetizers came out to even see our server. She visited the table behind us and another table across from us, but never stopped by our table. We both ran out of our drinks and had finished our appetizers and were sitting and waiting to ask for a second round. Eventually time passes and someone else brings part of our food and we explain we’ve been waiting a while. He gives us the excuse that she’s busy but I can clearly see she’s had 3 tables and she sits at the bar staring out. We’ve made eye contact 3 times and she has yet to come visit our table. Im just baffled as to why she held eye contact with me for literally minutes, checks every table around us, and avoids us. I’m very annoyed with the experience but it’s whatever at this point. She brings my food and I ordered a turkey sandwich with cheese,bacon, and mayo. When it comes to me it is missing both the cheese and bacon. I point it out and she takes it back and it’s still missing the cheese. At this point I explain that nothing has come out as I expected it and I just want it taken off the bill because there’s still cheese missing and I’m overall annoyed with the experience. She then sat there and argued with me that she “talked to the kitchen” and that it has cheese on it, when you can clearly open it up and see there is no cheese. The way she talked to me was just really rude and unacceptable. She didn’t offer a solution or tried to make the experience better, she simply argued with me. I asked another server to see the manager (her name was Kathy) and I explained all the above and just got “okay” “mhm” “okay” . She disregarded my feelings on the entire experience and simply walked away. She said absolutely nothing else. I wouldn’t even be mad if she apologized but she didn’t even do that. The management seems to be an absolute joke here. I’ve always left a tip for a server, but today makes the first stiff I’ve given on a tip. Which is sad as I’ve been in the industry for years. I would’ve been willing to have a really nice lunch and drop a decent amount of money on the bill and tip had it been a nice experience, which is the most aggravating part. She passed by our table 3 times as I tried to hand her the bill. Overall Dissapointing and the worst dining experience I’ve ever had. I will never return to this location and I’m not jumping at the chance to...

Love to go here .the noise is a bit loud at times but everyone's having a good time .different specials on different days .prices are reasonable. nice helpings.variety menue.casual dining and quick bites .from 6-9seems to be the most crowded. You may have a short wait .service is friendly..allergies let them know. They can usually fix most things to order...if not sure of ingredients they happily check for you...there fish and chips are lite and not greasy.good size too .clam strips are tender.there salads are big and plentiful.esp.there cheeseburger salad.there Friday nite bbq rib special is great .check the blackboard on back wall for any last minute specials .if they have the local fried shrimp in .it will be on there. it's not always available.onion rings are very popular.coke products as well as a few others .teas .lg selection of beers ales etc from all over .wine and mix drinks also.early evening you see families here kid friendly menu. Some outside dining .service dogs I've seen here .theres a step up to the sidewalk i havent seen a rollup for wheelchairs but no problem once on sidewalk getting in and being seated for handicap or at times just seat yourself .there's a small outside table area where fur babies are also welcome there open.from morning till around 12 or 1 am depending on time of week. food served till closing .great for late nite drop ins especially now with holiday season .no reservations first come first seated .bar and table service.multi tv s always different sports on each one.background music some evenings they play a version of name that tune or group. .hope this has...